Tom Moxey
Campbelltown,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Self motivated and willing to learn new skills whilst also having fun along the way. Am an enthusiastic and willing to learn and enter a new profession.
Overview
20
20
years of professional experience
Work History
Roadside Assistant Representative
NRMA
08.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Managed over 50 customer calls per day
Centre Manager
Kennards Self Storage
Mittagong, NSW
07.2017 - 05.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
Warehouse Storeperson
Fantastic Furniture
Campbelltown, NSW
05.2015 - 07.2017
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Checked packages and merchandise for damage and notified vendors.
Data Editor
EA Sports
Sydney, NSW
08.2009 - Current
- Online volunteer role with EA Sports working on the FIFA databases.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Scouting and watching football matches to then apply towards in game player statistics.
Education
Certificate IV - News And Media (Journalism)
TAFE NSW
Petersham, NSW2012
Certificate II - Retail
TAFE NSW
Liverpool, NSW2012
Higher School Certificate -
Broughton Anglican College
Menangle, NSW2011
Skills
- Self-motivated professional
- Customer Service
- Written Communication
- Multitasking abilities
- Reliable and Trustworthy
- Eagerness to Learn New Technologies
- Computer proficiency
- MS Office
- Time Management
- Database Management
Websites
Timeline
Roadside Assistant Representative
NRMA
08.2022 - Current
Centre Manager
Kennards Self Storage
07.2017 - 05.2022
Warehouse Storeperson
Fantastic Furniture
05.2015 - 07.2017
Data Editor
EA Sports
08.2009 - Current
Certificate IV - News And Media (Journalism)
TAFE NSW
Certificate II - Retail
TAFE NSW
Higher School Certificate -
Broughton Anglican College
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