Tom Nelson
South Mackay,QLD
Summary
To secure a challenging position in a reputable organization to expand my technical knowledge and skills, while making a significant contribution to the success of the company in a comparative environment.
Offering strong analytical and problem-solving skills, and ready to learn and develop in technical environment. Brings foundational understanding of communication systems, and can quickly adapt to new technologies and methods.
Overview
12
12
years of professional experience
Work History
Communication Technician_Field Service
NB Industries
Mackay, QLD
07.2024 - Current
- Demonstrated strong problem-solving skills when faced with unexpected technical challenges during installations or repairs.
- Streamlined workflow processes, resulting in increased productivity and reduced errors.
- Maintained detailed documentation of all work performed, enabling efficient knowledge transfer between technicians.
- Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
- Reduced system downtime by proactively identifying potential issues during regular maintenance checks.
- Consistently met or exceeded customer expectations through timely service delivery and clear communication.
- Conducted thorough site surveys to identify potential communication challenges and provide appropriate solutions.
- Optimized communication infrastructure with timely maintenance and upgrades.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Coordinated installation of new users and relocations of existing users.
- Provided training to customers to enhance use and understanding of network systems.
- Implemented training programs to improve knowledge and skills of new technicians.
- Installed wiring, cabling and networking hardware on customer premises.
- Worked closely with network administrators and server engineers to deliver quality service.
Mine Communication Systems Technician
Ok Tedi Mining Limited
Papua New Guinea
10.2018 - 10.2023
- System configurations & programming
- Installations and commissioning of new equipment
- Workshop bench repair & testing
- Field testing & troubleshooting
- System data management and provide information for reporting
- Maintain parts inventories and tools
- Perform preventative maintenance services and attend to field breakdowns
- Fleets Includes: CAT6050/CAT6030 diggers, Haul Trucks, CAT793F, CAT789, CAT777, Komatsu785D, Dozers CAT D10, D11T, D11R, Front Loaders-CAT993K , Drills-PV271, Atlas Copco D65, Hitachi EX1900,1200 etc.
- Daily Tasks applied to the following Systems:
- SAFEmine-Proximity Detection and Collision Avoidance System (Now HEXAGON CAS SYSTEM)- Transiting to HEXAGON CAS10 (in progress)
- Radio communication both mobile and Base stations ( Tait & iCOM Products) moving into Motorola DMR - LTE4G/5G network compatible
- WiFi Mesh Networking-Ubiquiti bullet radio programing, subnet/IP assignment etc.
- ADAS Cameras for fatigue management (TrackPro Products)
- PC and Network Support
- Remote Control Technology –ON Machine level1 (RCT Australia)
- Repairing electronic circuit boards and install new Electronics & Communications devices in the workshop/office
- Administration Works-Using SAP System to order parts/components, raise defect notifications, create work orders, liaise with planners for planned service schedules
- Liaising with international suppliers and vendors for part /components, system licensing and upgrading
- Provide awareness and assist maintenance and operations team on how to use or work with the new devices
Geotechnical Technician-(Electronics)
New Crest Mining Limited-Lihir Operation
Kavieng, Papua New Guinea
06.2018 - 10.2018
- Installations and commissioning of new equipment, programming, network configurations, maintenance repair, Data collections, and perform Preventative Maintenance Services on the following Geotechnical Monitoring Instruments/Equipment
- IDS IBIS-FM GeoRadars - ( Hexagon Products- Australia )
- Slope Stability Radar SSR-XT ( GroundProbe Australia )
- Vibrating Wired Piezo meter (VWP) both hot & cold temps
- Inclinometer -both hot and cold holes
- SMA seismic monitor
- Automated Total Station (ATS) for prism monitoring
- GPS/GLONASS monitoring instruments
- Telemetry rain gauges for rainfall monitoring
- Surface Extensometers both automated and manual
- Maintain transmission and reception of data through Telemetry systems, WiFi Networking and Radio frequencies respectively for the Geotechnical monitoring devices
- Mine Technical Services
- Daily tasks and Responsibilities includes:
Geotechnical Technician (Electronics)
Ok Tedi Mining Limited
Tabubil, Papua New Guinea
11.2017 - 05.2018
- Installations and commissioning of new equipment, programming, network configurations, maintenance repair, Data collections, and perform Preventative Maintenance Services on the following Geotechnical Monitoring Instruments/Equipment
- IDS IBIS-FM GeoRadars both Rovers & Stationed - ( Hexagon Products- Australia )
- Slope Stability Radar - (GroundProbe Australia )
- Vibrating Wired Piezo meter (VWP) cold temps
- Inclinometer - cold holes
- Borehole extensor-meters
- Automated Total Station (ATS) for prism monitoring
- GPS/GLONASS monitoring instruments
- Telemetry rain gauges for rainfall monitoring
- Surface Extensometers both automated and manual
- Remotely controlled Pit emergency Sirens and traffic lights
- SlideMinder an automated surface tension crack monitoring device
- Maintain transmission and reception of data through Telemetry systems, WiFi Networking and Radio frequencies respectively for the devices mentioned
- Daily tasks and Responsibilities includes:
Electronics & Communications Apprentice
Ok Tedi Mining Limited
Tabubil, Papua New Guinea
02.2013 - 09.2017
- During my Apprenticeship Program at OK TEDI MINING LIMITED, I had a great opportunity to move around and expose to various applications of industrial Electronics & Communication, Instrumentation, PC Support and Networking site wide
- Areas Covered:
- INFORMATION & COMMUNICATIONS TECHNOLOGY-(ICT Department)
- Electronic security systems-Gallagher Cardax system- hardware & software installations & repair, security system configurations & access controls site wide, Emergency sirens and PA systems
- CATV - Cable TV installations and bench repair, Cable TV Trunk Line maintenance and signal tracing
- Receiver dish installations, channel arrangements (Head-end system) .UPS installations & maintenance
- CCTV camera installations and maintenance
- Radio Communication and Repeater systems site wide (Mobile, Base stations, Hand held etc..) Frequency range- HF, VHF, UHF & Microwave
- PC Networking systems-(Hub switching and Cabling )
- Use of Electronic Test equipment and application of tools-(Both Workshop and Field)
- Commissioning & decommissioning of electronics sirens and PA systems site wide
- Bench repair and testing of electronics and communication devices in general
- Mill processing instruments and process controls
- Electrical Training centre
- Electrical house wiring standards, AS NZ3000 Wiring rules
- Cable identification, conduit pipe bending, Electrical tools & accessories
- Domestic wiring rules and maximum load demand calculations
- Different types of electrical switching (one way, two way, intermediate switching etc) in domestic wiring
- Solar energy system installation & calculations (PV cells, Inverters, solar batteries, charge controllers/regulators etc)
Education
Certificate II - Electro-Technology carrier start
Barrier Reef Institute of TAFE QLD Australia
Tradesman Certificate - Electronics
National Trade testing Board of Papua New Guine (NATTB)
01.2017
Electronic Mechanic Extension Two - 2
Port Moresby Technical college
03.2015
Electronic Mechanic Extension Two - 1
Port Moresby Technical college
03.2014
Diploma - Electrical & Communications Engineer(Yr1)
SouthPac Industrial Training Centre
11.2011
Year12 Certificate - undefined
Port Moresby National High
01.2009
Year10 Certificate - undefined
Tokarara High School
01.2007
Skills
- Strong analytical and problem solving skills
- Growth mindset with adaptability skills
- Organization and time management skills
- Computer software proficiency skills
- Active listener and openness to feedback
- Work ethics
- Team player attitude
- Always identify and Communicate hazards (Safety Skills)
- Network configuration
- Equipment installation
- Hardware maintenance
- Satellite communications
- Wireless communication
- Troubleshooting and repair
- Work order completion
- Network troubleshooting
- Installation and maintenance
- Safety awareness
- Equipment safety
- Safety practices
- Documenting activities
- Educating customers
- Test equipment operation
- Service documentation
- Regulatory compliance
- Signal testing
- Maintaining components
- Teamwork and collaboration
- Self motivation
- Safety procedures adherence
- Quality assurance
- Written communication
Hobbies and Interests
More interested in exploring and discovering, not limited to further studies., Love listening to success stories and being inspired.
Accomplishments
- Certificate of Tradesman (Electronics Mechanic)
- Electronics Mechanic Extension Two (2)
- Electronics Mechanics Extension One (1)
- Certificate II in Electro-Technology Carrier Start
- SAFEmine Collision Avoidance System (Techncian Level1, Technician Level2)
- Emergency First Aid Certificate ( St.Johns)
- Personal Viability Training Certificate
- Certificate of completion in GoeMoS Monitor6 (Softrock Solutions)
- Certificate of completion in QuikSlope5 (Softrock Solutions)
- GroundProbe Radar operations & maintenance training Certificate Level1
Disclaimer
I Tom Nelson, hereby declare that all information contain here in the Resume are true and correct in all details.
Languages
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Supporting STEM education initiatives and mentorship programs
- Electronics and Circuit Building
Timeline
Communication Technician_Field Service
NB Industries
07.2024 - Current
Mine Communication Systems Technician
Ok Tedi Mining Limited
10.2018 - 10.2023
Geotechnical Technician-(Electronics)
New Crest Mining Limited-Lihir Operation
06.2018 - 10.2018
Geotechnical Technician (Electronics)
Ok Tedi Mining Limited
11.2017 - 05.2018
Electronics & Communications Apprentice
Ok Tedi Mining Limited
02.2013 - 09.2017
Tradesman Certificate - Electronics
National Trade testing Board of Papua New Guine (NATTB)
Electronic Mechanic Extension Two - 2
Port Moresby Technical college
Electronic Mechanic Extension Two - 1
Port Moresby Technical college
Diploma - Electrical & Communications Engineer(Yr1)
SouthPac Industrial Training Centre
Year12 Certificate - undefined
Port Moresby National High
Year10 Certificate - undefined
Tokarara High School
Certificate II - Electro-Technology carrier start
Barrier Reef Institute of TAFE QLD Australia