Summary
Overview
Work History
Education
Skills
Timeline
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Tom Nguyen

Broadmeadows,VIC

Summary

Passionate hospitality worker & barista with a total of five years of hospitality experience and three years of barista experience. I enjoy interacting with customers and creating satisfying customer experiences and am very passionate about making quality consistent coffee. I have worked as a barista in many fast paced working environments such as local cafes, airport cafes and big name brands like Laurent. I work well under pressure and am very confident in my ability to handle high volume coffee rushes with a sound understanding of coffee quality & preparation and work well both independently and in a team with a good team player mentality

Looking to implement my current cafe experience and knowledge for a new establishment and further improve my barista skills

Overview

3
3
years of professional experience

Work History

Events Barista

AAMI Park Stadium
Melbourne, VIC
05.2026 - Current
  • Making coffees and hot drinks in a coffee cart with a seating capacity ranging from 10,000 - 30,000 people for sporting, corporate and concert events
  • Taking customer orders on POS for hot drinks, cold drinks and baked goods
  • Restocking coffee station and fridges with adequate supply of milk, cups, lids, coffee beans etc

Barista

Laurent Bakery
Melbourne, VIC
03.2024 - 03.2026
  • Managed daily coffee preparation and maintained equipment functionality.
  • Prepared high-quality coffee beverages using espresso machines and manual brewing methods.
  • Developed and implemented efficient workflows for beverage preparation and service.
  • Maintained cleanliness and organization of the workspace for optimal efficiency
  • Conducted weekly inventories of supplies and restocked shelves as needed.

Barista

Biggie Smalls
Melbourne Airport, VIC
03.2023 - 03.2024
  • Prepared and served coffee, iced drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided exceptional customer service, handling inquiries and orders efficiently.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Operated coffee brewing equipment ensuring consistent beverage quality.

Education

RSA Certificate

RSA Melbourne|Short Courses Australia
Melbourne, VIC
07.2022

Bachelor of Science - Pharmacology

Monash University
Clayton, VIC
05.2014

High School Diploma -

Broadmeadows Secondary College
Broadmeadows, VIC
12.2008

Skills

  • Can work effectively and adapt quickly under a fast paced working environment
  • Good time management and organisational skills
  • Attention to detail
  • Team player and work well as part of a team
  • Strong barista skills with good understanding of coffee preparation & quality
  • Latte art
  • Friendly, talkative and sociable - Good at building rapport and connecting with both customers and staff
  • Multilingual - Fluent English & Vietnamese, Semi Fluent Mandarin & Japanese

Timeline

Events Barista

AAMI Park Stadium
05.2026 - Current

Barista

Laurent Bakery
03.2024 - 03.2026

Barista

Biggie Smalls
03.2023 - 03.2024

RSA Certificate

RSA Melbourne|Short Courses Australia

Bachelor of Science - Pharmacology

Monash University

High School Diploma -

Broadmeadows Secondary College
Tom Nguyen