Thomas Nicholson
Lane Cove
Summary
Dynamic Technical Support Intern at On Site Gas Systems, adept at implementing preventive maintenance procedures and enhancing system performance. Collaborated effectively with senior technicians to resolve complex issues, showcasing strong problem resolution skills. Proven ability in service documentation management, contributing to operational efficiency and team success.
Developed technical troubleshooting and customer service skills in fast-paced support environment. Demonstrates ability to resolve complex issues and communicate technical information clearly. Seeking to transition into new field by leveraging problem-solving abilities and technical expertise.
Overview
2
2
years of professional experience
Work History
Technical Support Intern
On Site Gas Systems
04.2024 - Current
- On Site Gas Systems is a small company specialising in the supply and design of packaged Nitrogen and Oxygen gas generation systems.
- My role was to supply technical support regarding maintenance whilst being trained in all aspects of the business.
- Aided senior technicians during complex problem-solving tasks, gaining valuable hands-on experience and knowledge transfer opportunities.
- Developed and implemented preventive maintenance procedures.
- Conducted routine maintenance and repairs on various systems to ensure optimal performance.
Education
High School Diploma -
Newington College
Sydney, NSW11-2023
Skills
- Technical support
- Preventive maintenance
- System repairs
- Problem resolution
- Team collaboration
- Service documentation management
Accomplishments
- School Captain Lane Cove West Primary School 2017.
- School and Club Rugby 2nd XV.
- School House Prefect.
- State Cross Country 2017.
Timeline
Technical Support Intern
On Site Gas Systems
04.2024 - Current
High School Diploma -
Newington College