TOM P. THOMAS
Summary
A highly recognized management professional offering over 10 years of experience in enhancing organizations' bottom-lines through a Customer-centric and Financial Cost Effective approaches without compromising Quality and excellent leadership with interpersonal skills. Seeking a challenging position as Hospitality, Finance and Accounting professional in order to help grow company's reputation as it continues to expand.
Overview
15
15
years of professional experience
Work History
Food And Beverage Executive
HERRITAGE INN
11.2021 - 06.2024
- Provide support for Food and Beverage hourly team members and management
- Train, develop, evaluate and schedule team members
- Communicate all group information/changes to appropriate hotel team members in an accurate and timely manner
- Supervise Food and Beverage Outlet operations
- Assist Food and Beverage management with achieving targets
- Manage guest queries in a timely and efficient manner
Food And Beverage Service Supervisor
THE FRENCH OLIVE PATTSSERIE & RESTAURANTS
09.2016 - 01.2020
- Ensure that all guests feel welcome and are given Responsive, friendly and courteous service at all times
- Achieve company objectives in sales, service, quality, appearance of facility and day to day operations through training of employees and creating a Positive, Productive working environment
- Control cash and other accounting receipts by adhering to cash handling and reconciliation procedures in accordance with Organizations policies and procedures
- Prepare all required documentation, including forms, reports and schedules in an organized and timely Manner
- Ensuring procedures, policies, legislation and regulation are correctly and complied with
Management Trainee in Operations Dept.
CEE CEE GROUP OF HOTELS AND RESORTS
03.2015 - 01.2016
- Projecting better images and service sequences to the guests
- Introducing up-selling plans & incentives
- Setting checklists and writing SOS's manual
- Promoting the business and developing media awareness
- Training & educating staff on high standard moral, as per international standards
Food & Beverage Supervisor
CEE CEE GROUP OF HOTELS AND RESORTS
06.2014 - 02.2015
- Directing and scheduling of food and beverage department activities
- Handle inventory
- Ensured a safe workplace and pleasant customer service experience
Waiter
THE LOTUS 8 A' PART HOTEL
06.2013 - 06.2014
- Take care on guest necessities as a food and beverage service associate
- Performed food service and billing process in multi cuisine restaurant
Trainee in Food and Beverage Service
GINGER by TATA GROUP HOTELS
01.2011 - 03.2011
Trainee in Front Office Department
THE LEELA KEMPENSKI
10.2009 - 12.2009
Education
Master of Business Administration - Tourism & Hospitality Management
Bharathiar University
01.2015
B.Sc. - Hotel Management & Catering Science
Bharathiar University
01.2012
Skills
- Superior interpersonal skills
- Excellent ability to communicate orally
- Excellent ability to communicate in writing
- Ability to work with initiative
- Ability to work as part of a team
- Excellent in cost controlling
- Excellent in inventory audits
- Self-Motivation
- Determination
- Confident
Accomplishments
- Execution successful cost saving plans.
- Shouldered the team to achieve FACT (Doha best European Awards).
- Been a part of Documentation and Standardization of the company's ISO Certification.
Languages
English
Hindi
Volunteer Experience
- Lead a team for cleaning of public areas as the part of National Service Scheme.
- As the Part of Rotary Club volunteered in blood Donation camp.
Personal Information
- Date of Birth: 12/12/91
- Nationality: INDIAN
- Marital Status: Married
Timeline
Food And Beverage Executive
HERRITAGE INN
11.2021 - 06.2024
Food And Beverage Service Supervisor
THE FRENCH OLIVE PATTSSERIE & RESTAURANTS
09.2016 - 01.2020
Management Trainee in Operations Dept.
CEE CEE GROUP OF HOTELS AND RESORTS
03.2015 - 01.2016
Food & Beverage Supervisor
CEE CEE GROUP OF HOTELS AND RESORTS
06.2014 - 02.2015
Waiter
THE LOTUS 8 A' PART HOTEL
06.2013 - 06.2014
Trainee in Food and Beverage Service
GINGER by TATA GROUP HOTELS
01.2011 - 03.2011
Trainee in Front Office Department
THE LEELA KEMPENSKI
10.2009 - 12.2009
B.Sc. - Hotel Management & Catering Science
Bharathiar University
Master of Business Administration - Tourism & Hospitality Management
Bharathiar University
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