Tom Peters
Perth,WA
Summary
Dynamic Technical Account Manager with a proven track record at Mr. Jobs, excelling in customer relationship management and problem-solving. Expert in onboarding processes and technical solutions, fostering strong client satisfaction. Adept in supply chain logistics, ensuring seamless operations and timely deliveries while enhancing team efficiency through effective communication.
Overview
3
3
Languages
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Technical Account Manager
Mr. Jobs
Echt, Limburg
09.2025 - 09.2026
- Managed customer accounts and ensured satisfaction with services provided.
- Assisted clients in troubleshooting technical issues and provided timely solutions.
- Supported onboarding processes for new clients, ensuring smooth transitions.
- Resolved customer inquiries through effective communication and problem-solving skills.
Technical Account Manager
HENK DETACHERING
Budel, Brabant
04.2024 - 09.2025
- Supported onboarding processes for new clients, ensuring smooth transitions.
- Developed customer relationships, identified customer needs and provided technical solutions.
- Managed customer accounts and ensured satisfaction with services provided.
Logistics Operator/Onboarding Specialist
PLUS RETAIL
Ittervoort , Limburg
04.2020 - 04.2024
- Coordinated inbound and outbound shipments to ensure timely deliveries.
- Monitored inventory levels and performed regular stock checks for accuracy.
- Assisted in training new team members on safety protocols and operational processes.
- Documented shipping information and maintained accurate records of all transactions.
- Operated reach truck to transport materials within warehouse efficiently.
Logistics/ Yard Hand
Engelen Events
Panheel, Limburg
02.2017 - 04.2020
- Maintained cleanliness and organization of yard space and equipment.
- Assisted in loading and unloading materials for various projects.
- Operated forklifts and other machinery to move heavy items safely.
- Counted inventory to record supply count.
- Loaded and emptied trailers and vehicles.
Education
BBA - International Business
Summa College
Eindhoven , Brabant 09.2020 - 06.2024
Atheneum Campus Van Eyck
Maaseik , Limburg Skills
- Customer relationship management
- Problem solving
- Inventory management
- Warehouse management
- Order picking
- Labeling and packaging
- Warehouse operations
- Equipment operation
- Supply chain logistics
- Effective communication
Languages
Dutch
First Language
English
Advanced (C1)
C1
German
Upper Intermediate (B2)
B2
Certification
- White card
- Heights
- Confined spaces
- Police check
Accomplishments
- Drove for Dutch national team cycling.
- National champion.
- Won hundreds of races.
Affiliations
- Cycling
- Fitness
- Renovating houses
- Fixing bicycles
- Chess
References
References available upon request.
Timeline
Technical Account Manager
Mr. Jobs
09.2025 - 09.2026
Technical Account Manager
HENK DETACHERING
04.2024 - 09.2025
BBA - International Business
Summa College
09.2020 - 06.2024
Logistics Operator/Onboarding Specialist
PLUS RETAIL
04.2020 - 04.2024
Logistics/ Yard Hand
Engelen Events
02.2017 - 04.2020
Atheneum Campus Van Eyck