Tom Satterthwaite
Orange
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during Critical incidents and day to day management of Inmates. I have Developed strong rapport with Inmates and colleagues in my 7 years of being a correctional officer. Excellent communication, safety, security and emergency management protocols. I work well in a team environment and can work as directed or in a leadership role if required.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Corrective Services NSW
05.2018 - Current
- Worked in a specialised response post in a tight knit team
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Completed intake paperwork and searches.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Interviewed inmates to obtain information and evidence.
- Coordinated with other law enforcement personnel to exchange information.
- Documented inmate behavior and activities in logbooks.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
Meter Reader
Skilltech
01.2017 - 01.2018
- Repaired non-functioning meters and tested to verify operational status.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Performed monthly meter tests to determine functionality and reliability.
- Utilize GPS technology to locate customers accurately and avoid delays.
Support Teacher
Ashcroft Public School
01.2014 - 01.2016
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Education
Graduate Certificate -
James Sheahan Catholic High School
Orange Certificate III - Correctional Practice
Corrective Services
Skills
- Surveillance
- Communication
- Incident prevention
- Leadership
- Strategic planning and organization
- Ethical standards of conduct
- Emergency management
- Stress tolerance
- Relationship building
- Physical fitness
- CCTV monitoring
- First aid and CPR certified
- Radio communication
Timeline
Correctional Officer
Corrective Services NSW
05.2018 - Current
Meter Reader
Skilltech
01.2017 - 01.2018
Support Teacher
Ashcroft Public School
01.2014 - 01.2016
Graduate Certificate -
James Sheahan Catholic High School
Certificate III - Correctional Practice
Corrective Services