Tom Sharpe
New Lambton Heights,NSW
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Delivery Staff
Perisher Blue
Snowy Mountains, NSW
06.2022 - 09.2022
- Operating oversnow vehicles
- Stock intake including processing invoices
- Transport of hospitality and retail goods
- Kitchen storeroom organisation and upkeep
- Weekly stock-counts
Retail Staff
Woolworths
Glendale, NSW
01.2019 - Current
- Deli, fresh-convenience, night-fill, grocery and fresh-produce, Responsibilities Front-line, Nightly cleaning with chemicals to a detailed checklist
- Daily Temp checks and department checks
- Emptying bins nightly
- Stockfill, face-up and stock take
- Training of new employees to a respectable level
- Removal of pallets off trucks and sorting
- Organisation of cleaning schedules and coworker break times
- Intaking orders from customers
customer service
Ghost Gum Bikes
01.2017 - Current
- Bicycle Servicing : including diagnosis
- Point-of-sale : cash and EFTPOS transactions
- Front-line, End-to-end retail sales
- Front line enquiry services : in-person and telephone
- Product stock refill : facing up and maintaining display
- Inventory upload and reconciliation
- End of day cleaning and preparation for next day of trade
William Callow Director and Principal Contractor
Callow Services Group
Newcastle, NSW
01.2015 - 01.2017
- On-site labour during
- Responsibilities Material
- Assisting in cable pulling
- Trench digging and backfill
- Side-tidy, sweeping
- Tool and ute organisation
Education
Bachelor of Aerospace systems engineering -
University of Newcastle
Callaghan10.2024
Skills
- Delivery in oversnow vehicles
- Start-to-End retail services including; customer service, transactions, order processing, handling customer complaints, quoting of jobs
- Front and back of bar service
- Handling of stock pallets, invoicing, stockfill and stock-counts
- Bike mechanical work
- General site labouring
Additional Information
- Date of Birth 28 August 2003
Timeline
Delivery Staff
Perisher Blue
06.2022 - 09.2022
Retail Staff
Woolworths
01.2019 - Current
customer service
Ghost Gum Bikes
01.2017 - Current
William Callow Director and Principal Contractor
Callow Services Group
01.2015 - 01.2017
Bachelor of Aerospace systems engineering -
University of Newcastle