Tom Tran
Summary
Dynamic Assistant Manager at HLE Import Export LTY PTD, skilled in decision-making and fluent in Vietnamese and English. Cultivated strong client relationships through exceptional communication and problem-solving, consistently exceeding quality expectations. Proficient in translation, enhancing operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
HLE Import Export LTY PTD
09.2022 - 04.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Translated documents from [English] to [Vietnamese].
- Developed strong relationships with clients by providing clear communication and consistently exceeding expectations in terms of both quality and turnaround times.
Education
Bachelor of Business - Logistics & Supply Chain And Global Business
Royal Melbourne Institute of Technology
Melbourne, VIC01-2027
VCE -
Strathmore Secondary College
Strathmore, VIC10-2024
Skills
- Decision-making
- FLUENT IN VIETNAMESE AND ENGLISH
- Problem-solving
- Time management
Certificates
- Ielts 7.5 overall.
- HLS2X : Contract Law: From Trust To Promise To Contract (a course of study offered by HarvardX, an online learning
initiative of Harvard University), (2023). - Certificate of excellence performance awarded by Ho Chi Minh Communist Youth Union by providing free English language education and comprehensive support to underserved high school students in Thai Binh, Vietnam.
Timeline
Assistant Manager
HLE Import Export LTY PTD
09.2022 - 04.2025
Bachelor of Business - Logistics & Supply Chain And Global Business
Royal Melbourne Institute of Technology
VCE -
Strathmore Secondary College
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