Tomas Grimberg
MELBOURNE,VIC
Summary
Dynamic Head Waiter skilled in team leadership and customer relationship management. Proven ability to enhance service standards and streamline operations in high-volume settings.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Head Waiter
Fat Pomelo
Narrabeen, Sydney, NSW
10.2025 - 04.2026
- Supervised front-of-house operations, ensuring seamless service in high-volume restaurant
- Led and trained a team of waitstaff to ensure high service standards
- Managed bookings and table allocation, optimizing service flow during peak hours
- Resolved customer issues, enhancing satisfaction and promoting repeat business
Restaurant Waiter
Atte. Pizzeria Napoletana
Palermo, Capital Federal, Buenos Aires
02.2022 - 02.2025
- Delivered attentive service to guests, creating a welcoming and enjoyable dining experience.
- Processed customer orders using point-of-sale systems, ensuring accuracy and timely delivery.
- Executed opening and closing duties, including setting up dining area, restocking supplies, and verifying equipment functionality.
- Assisted guests with making food and beverage selections.
Barista Manager
RUKA Garden
Palermo, Capital Federal, Buenos Aires
03.2018 - 10.2020
- Developed and implemented operational procedures for barista team, improving customer satisfaction and service efficiency.
- Supervised daily café operations, enhancing customer experience through consistent service quality.
- Processed transactions using cash register or POS system, ensuring accurate and timely payment processing.
Education
BBA -
Franco Argentin College
Buenos Aires 03-2015
Skills
- Service management
- Team leadership
- Customer relationship management
- Attention to detail
- POS system operation
- Effective communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Professional
Certification
Australian Passport
Timeline
Head Waiter
Fat Pomelo
10.2025 - 04.2026
Restaurant Waiter
Atte. Pizzeria Napoletana
02.2022 - 02.2025
Barista Manager
RUKA Garden
03.2018 - 10.2020
BBA -
Franco Argentin College