Tommaso Capodicasa
Sydney
Summary
Experienced Chef de Rang / Waiter with a strong background in fine dining and high-pressure service environments. Skilled in guest experience, section management, wine service, staff training, and maintaining exceptional service standards. Known for professionalism, strong teamwork, attention to detail, and the ability to deliver outstanding dining experiences even during peak hours.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chef De Rang
Donnalucata Resort
06.2025 - 10.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Coordinated dining room operations to ensure seamless guest experiences.
- Assisted in training new staff on service protocols and menu knowledge.
- Resolved customer complaints promptly, ensuring positive dining experience outcomes.
Floor Manager
Kalura
11.2024 - 05.2025
- Trained and mentored new team members on customer service protocols and operational procedures.
- Managed inventory levels, coordinating with suppliers to maintain stock availability and reduce waste.
- Implemented process improvements that enhanced workflow efficiency and reduced customer wait times.
- Analyzed sales data to identify trends, informing inventory decisions and promotional strategies for increased revenue.
Pizza Assistant
Mizzica
10.2024 - 11.2024
- Developed and maintained accurate documentation for internal processes and procedures.
- Supported team in preparing presentations and meeting agendas to enhance communication.
- Managed scheduling logistics for meetings, optimizing team collaboration efforts.
- Collaborated with cross-functional teams to facilitate project execution and problem-solving.
Chef De Rang
Marsa Sicla
06.2024 - 09.2024
- Provided fine dining service in a high-volume resort environment.
- Trained new staff on service protocols and menu knowledge.
- Maintained cleanliness, organisation, and top-quality service.
- Implemented guest feedback strategies to improve retention.
Chef De Rang
Donnalucata Resort
06.2023 - 10.2023
- Coordinated dining room operations to ensure seamless guest experiences.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Resolved customer complaints promptly, ensuring positive dining experience outcomes.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
Secretary
ASSOD Ragusa Comunità Sicura
06.2022 - 06.2023
- Managed appointment scheduling and correspondence to enhance office efficiency.
- Assisted in document preparation and organization for meetings and presentations.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Secretary
ASSOD Ragusa Resiliente
06.2021 - 06.2022
- Maintained accurate filing systems to ensure quick retrieval of information.
- Implemented a digital filing system, improving accessibility of documents for staff.
- Developed standard operating procedures to streamline administrative processes and reduce errors.
- Answered multi-line phone system and enthusiastically greeted callers.
Hotel Waiter
Donnalucata Resort
06.2020 - 10.2020
- Maintained cleanliness and organization of dining areas, enhancing guest experience
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Maintained clean and safe work environment.
Hotel Waiter
Donnalucata Resort
06.2019 - 06.2019
- Monitored inventory levels and communicated supply needs to management
- Assisted customers in selecting menu items, answering questions and providing general information.
- Served meals to customers according to established guidelines.
- Replenished condiments and other supplies at tables and service bars.
Delivery Driver
Pizzeria Phantheon
02.2019 - 06.2019
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS to optimize delivery times and reduce fuel costs.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
High School Diploma - Surveyor
Istituto Tecnico Per Geometri "Rosario Gagliardi"
Istituto Tecnico Per Geometri 07.2018
Skills
- Fine dining service
- Section management
- Wine & beverage service
- Guest experience & upselling
- Problem solving
- High-pressure service
- Staff training & support
- Cleanliness & HACCP
- Attention to detail
- Team collaboration
- Strong communication
- Menu knowledge & recommendations
Certification
HCCP
RSA
Drivering licence:
A
B
Timeline
Chef De Rang
Donnalucata Resort
06.2025 - 10.2025
Floor Manager
Kalura
11.2024 - 05.2025
Pizza Assistant
Mizzica
10.2024 - 11.2024
Chef De Rang
Marsa Sicla
06.2024 - 09.2024
Chef De Rang
Donnalucata Resort
06.2023 - 10.2023
Secretary
ASSOD Ragusa Comunità Sicura
06.2022 - 06.2023
Secretary
ASSOD Ragusa Resiliente
06.2021 - 06.2022
Hotel Waiter
Donnalucata Resort
06.2020 - 10.2020
Hotel Waiter
Donnalucata Resort
06.2019 - 06.2019
Delivery Driver
Pizzeria Phantheon
02.2019 - 06.2019
High School Diploma - Surveyor
Istituto Tecnico Per Geometri "Rosario Gagliardi"