Tommaso Di Ubaldo

• Informed customers about daily and seasonal specials.
• Increased sales significantly by upselling higher-end products to customers.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Upsold appetizers, drinks, and desserts to increase restaurant profits.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Prepared and served a variety of specialty coffee beverages with precision and attention to detail.
• Collaborated with team members to fulfill customer orders accurately and efficiently.

Process images from a digital format like Photoshop, and Corel Draw to dedicated applications to be installed on embroidery machines (i.e. EOS, Tajima Pulse, Experience). That is necessary to elaborate drawings and/or images into embroidery stitches for production purposes.