Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tommie

Melbourne,VIC

Summary

Accomplished and determined food service professional provides excellent customer experience. Friendly and reliable, skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Dedicated to providing exceptional customer service through active listening and problem solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Luxury Sales and Customer Service

Nine West
03.2023 - 10.2023
  • Increased sales by developing and implementing effective sales strategies.
  • Enhanced customer satisfaction through attentive support and prompt issue resolution.
  • Established strong client relationships by conducting regular follow-ups and maintaining open communication.
  • Streamlined internal processes for improved efficiency, leading to higher productivity in the sales and customer support teams.
  • Boosted overall revenue with targeted marketing campaigns tailored to specific customer segments.

A La Carte Server

Crowne Plaza Perth
02.2022 - 01.2023
  • Enhanced customer satisfaction by providing timely and attentive service to all guests.
  • Increased restaurant efficiency by effectively managing multiple tables simultaneously.
  • Collaborated with teammates to ensure seamless coordination of guest orders and table maintenance.
  • Delivered exceptional dining experiences for guests with special attention to dietary restrictions and preferences.
  • Maintained a clean and organized workspace, contributing to a positive dining atmosphere.
  • Recommended menu items based on guest preferences, resulting in increased sales and customer satisfaction.

5 Years

Hospitality And Retail
01.2019 - 10.2023

Education

Bachelor of Arts - English Literature

University of Melbourne
Parkville, VIC
10.2026

Skills

  • Exceptional Customer Service
  • Flexible Schedule
  • Professional Appearance
  • Wine Pairing Knowledge
  • POS System Operation
  • Team Collaboration
  • Interpersonal Skills
  • Customer Retention
  • Detail Oriented

Certification

- Responsible Service of Alcohol (RSA Certified)

Timeline

Luxury Sales and Customer Service

Nine West
03.2023 - 10.2023

A La Carte Server

Crowne Plaza Perth
02.2022 - 01.2023

5 Years

Hospitality And Retail
01.2019 - 10.2023

Bachelor of Arts - English Literature

University of Melbourne
Tommie