Tommy Caldwell
Lidcombe,NSW
Summary
Focused Heavy Rigid Driver with a clean driving record at Bevchain PTY LTD for 17-5 yrs, recognised for enhancing customer satisfaction through punctual delivery windows and exceptional service. Proficient in time management and methodical load securing, I foster strong client relationships while adhering to safety protocols, ensuring reliable and efficient transportation solutions in representing the companies and my own integrity.
Work History
Heavy Rigid Driver ( Keg Fleet ) Tooheys Brewery
Bevchain PTY LTD (LINFOX)
01.2007 - 03.2025
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Obtained signatures from customers in PODs at end of delivery of goods on IPADS
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency and photograph and compile report to allocation for any temporary or permanent demographic changes to agreed drop off points.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival adhere public safety due to $75 kilogram kegs.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Followed all relevant traffic laws and safety regulations.
MR Rigid Driver
Neway Technology Transport
07.2005 - 12.2006
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Strata Manager
SMS Strata Management and Solutions Berala
01.2004 - 06.2005
- Managed and tracked, signed of on all repairs of Strata Plan Common Area Incidents whilst allocating trades to jobs.
- Record all minutes of meetings and summarise for Senior Managers to officiate.
- Maintained all trades were filly licenced and handle criminal history checks.
- Maintained customer satisfaction by resolving disputes ASAP within companies liability requirements.
Installer
M A Colemam & Sons PTY LTD
12.2002 - 12.2003
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed required fitouts as per required site.
Shift Supervisor
Staging Connections Rozelle DC
03.1998 - 08.2002
- Trained new employees and delegated daily tasks and responsibilities.
- Completed shift opening and shift handover procedures.
- Oversaw equipment tracking in and out for our inhouse crews on sites and for product launches.
- Responded to and resolved technical crews questions and concerns.
- Helped Operations management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Property Manager
Town & Country Real Estate
01.1992 - 12.1997
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Education
Diplooma Of Business Management In Property Accounting - Business Economics
2003
Yr 12 - HSC
1991
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Safe driving techniques
- Load securing
- Team collaboration
- Reliability
- Driving in adverse conditions
- Safety management
- Defensive driving
- Punctual and reliable
- Public Safety Awareness
Timeline
Heavy Rigid Driver ( Keg Fleet ) Tooheys Brewery - Bevchain PTY LTD (LINFOX)
01.2007 - 03.2025
MR Rigid Driver - Neway Technology Transport
07.2005 - 12.2006
Strata Manager - SMS Strata Management and Solutions Berala
01.2004 - 06.2005
Installer - M A Colemam & Sons PTY LTD
12.2002 - 12.2003
Shift Supervisor - Staging Connections Rozelle DC
03.1998 - 08.2002
Property Manager - Town & Country Real Estate
01.1992 - 12.1997
Granville TAFE - Diplooma Of Business Management In Property Accounting, Business Economics
Concord High School - Yr 12, HSC
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