Tomas DORRICK
Townsville
Summary
Highly organized, efficient and communicative Liaison Officer with strong background coordinating operations taksings with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.
I have a high moral and ethical standards and consider myself to be someone who will always do the right thing. I wear my heart on my sleeve and always give 100% in everything I do.
Overview
26
26
years of professional experience
Work History
Police Liaison Officer
Queensland Police Service
07.2006 - Current
- Established effective communication by collaborating with various departments and stakeholders.
- Enhanced interdepartmental cooperation through regular meetings, information sharing, and joint projects.
- Streamlined processes for increased efficiency by identifying areas of improvement and implementing changes.
- Supported the Strategic Direction of the Region by facilitating the exchange of information among team members and departments to work towards an overall goal.
- Coordinated efforts between teams to achieve project objectives within tight deadlines.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
- Consolidated critical data from multiple sources for timely reporting to senior management and stakeholders.
- Assessed risks associated with proposed projects or initiatives, offering informed recommendations for mitigation strategies.
- Conducted research and analysis to support decision making in strategic planning processes.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Increased overall productivity by implementing efficient workflow processes that reduced redundancies within the organization.
Indigenous Transition Officer
Queensland Education Department
01.2013 - 01.2014
- Developed comprehensive pathways and outlining opportunities and strategic objectives.
- Develop partnerships to support development and growth.
- Cultivated strong partnerships through transparent communication practices and processing procedures.
- Intensive case management (ICM).
- Conduct data-driven analyses to identify areas of opportunity for efficiency and possible opportunities.
- Produced detailed and relevant reports for meetings and delivering presentations.
- Delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
- Designed customized training programs to enhance employee skills and improve productivity levels.
Ground Staff/Baggage Handler
Inland Pacific Airlines
06.2002 - 07.2006
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Reduced lost luggage incidents by implementing an effective baggage tracking system.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Maintained a safe work environment by adhering to all safety regulations and guidelines.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Participated in ongoing training programs to stay current on industry best practices and safety regulations.
- Minimized delays by prioritizing tasks based on flight schedules and deadlines.
- Maintained clear communication with colleagues, supervisors, and airline staff.
- Design flight plans, fuel transfer and passenger transfers.
- Data entry.
Warehouse/Store Person
Bidvest Food Services
01.1998 - 01.2002
- Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
- Reduced order processing times with diligent inventory management and accurate recordkeeping.
- Streamlined shipping and receiving processes to improve overall productivity and customer satisfaction.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Supported continuous improvement initiatives by suggesting process enhancements aimed at increasing operational effectiveness.
- Stocktaking, deliveries, general house keeping,
Education
High School Diploma -
Town High State High School
Townsville, QLD11.1992
Skills
- Solutions Development
- Resource advocacy
- Multidisciplinary Collaboration
- Team Collaboration
- Strategic planning and reporting
- Policies and procedures implementation
- Incidents management
- Problem-Solving
- Reliability
- Interpersonal abilities/Skills
- Multi-level Verbal and and written skills
- Time management abilities
- Quantitative skills
- Interpersonal Skills
- Organizational Skills
- Cultural Cognizance
Timeline
Indigenous Transition Officer
Queensland Education Department
01.2013 - 01.2014
Police Liaison Officer
Queensland Police Service
07.2006 - Current
Ground Staff/Baggage Handler
Inland Pacific Airlines
06.2002 - 07.2006
Warehouse/Store Person
Bidvest Food Services
01.1998 - 01.2002
High School Diploma -
Town High State High School