Tommy Nguyen
Melbourne,VIC
Summary
Highly motivated worker with a wide variety of certifications and qualifications with a strong work ethic, adaptability, and exceptional interpersonal skills. Forklift certified, adept at working effectively unsupervised and quickly mastering new skills. Very strong background in hospitality as a Banquet Waiter with a proven track record of providing exceptional customer service and ensuring seamless execution of events. Highly organized, efficient, and detail-oriented with the ability to work well under pressure in fast-paced banquet settings. A team player who communicates effectively with colleagues and clients to ensure smooth coordination and successful events.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Waiter
The Luxor function centre
Melbourne, Victoria
03.2022 - Current
- Provided exceptional customer service by promptly serving guests during banquets and events
- Assisted in setting up and clearing banquet halls according to event requirements and timeline
- Maintained a clean and organized work environment to ensure a pleasant dining experience
Waiter
Chef Lagenda
Melbourne, Victoria
11.2021 - 04.2023
- Provided exceptional customer service by taking food and drink orders, helping guests with menu selections, and ensuring a positive dining experience
- Maintained a clean and organized workspace by setting and clearing tables, refilling drinks, and promptly cleaning spills
- Communicated effectively with team members and management to address any issues or concerns, contributing to a positive and cohesive work environment.
Education
Victorian certificate of education -
Copperfield college at Melbourne
12.2023
Skills
- Provide exceptional customer service
- Maintaining a clean and organised work environment
- Collaborative teamwork
- Physically fit
- Experienced at heavy lifting
- Fluent in English and Vietnamese
Certification
FORKLIFT/ORDER PICKER CERTIFIED
HIGH RISK WORKER (HRW): WSV-0150622446
FIRST AID:
HLTAID011 & HLTAID009 - First aid and CPR, 22/06/2024, Start Training Melbourne.
RSA:
SITHFAB021 - Provide responsible service of alcohol, 04/01/24, Galaxy training.
Timeline
Banquet Waiter
The Luxor function centre
03.2022 - Current
Waiter
Chef Lagenda
11.2021 - 04.2023
Victorian certificate of education -
Copperfield college at Melbourne
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