Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TOMOHIRO ANO

Melbourne,VIC

Summary

Motivated hospitality professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hotel Front Desk Clerk

Hotel Monday
08.2023 - 02.2024
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.

Wait Staff Member

Kamakura Pasta
10.2022 - 11.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Education

International Relations

Kyoto Sangyo University
Kyoto, Japan
03.2027

High School Diploma -

Hofu High School
Yamaguchi, Japan
03.2022

Skills

  • Customer Service
  • Payment handling
  • Welcoming guests
  • Teamwork orientation
  • Cleanliness and hygiene
  • Food safety understanding

Certification

  • RSA (Responsible Service of Alcohol)

Timeline

Hotel Front Desk Clerk

Hotel Monday
08.2023 - 02.2024

Wait Staff Member

Kamakura Pasta
10.2022 - 11.2023

International Relations

Kyoto Sangyo University

High School Diploma -

Hofu High School

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