TOMOHIRO ANO
Melbourne,VIC
Summary
Motivated hospitality professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hotel Front Desk Clerk
Hotel Monday
08.2023 - 02.2024
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Wait Staff Member
Kamakura Pasta
10.2022 - 11.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
International Relations
Kyoto Sangyo University
Kyoto, Japan03.2027
High School Diploma -
Hofu High School
Yamaguchi, Japan03.2022
Skills
- Customer Service
- Payment handling
- Welcoming guests
- Teamwork orientation
- Cleanliness and hygiene
- Food safety understanding
Certification
- RSA (Responsible Service of Alcohol)
Timeline
Hotel Front Desk Clerk
Hotel Monday
08.2023 - 02.2024
Wait Staff Member
Kamakura Pasta
10.2022 - 11.2023
International Relations
Kyoto Sangyo University
High School Diploma -
Hofu High School