Summary
Overview
Work History
Education
Skills
Timeline
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Tomomi Nakayama

Student
Brisbane,QLD

Summary

Proven track record in enhancing customer service and payment processing efficiency, notably at Pizzeria Osteria e.o.e. Excelled in fostering positive guest experiences and streamlining service quality. Demonstrated exceptional patience and empathy, alongside a commitment to health and safety standards. Achieved significant improvements in service delivery and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Sushi Kitahama
09.2023 - 06.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restaurant Waiter

Pizzeria Osteria E.o.e
04.2021 - 06.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.

Preschool Teacher's Assistant

Shinga-kai
09.2021 - 09.2023
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.

Education

Associate of Arts - International Relations

Ritsumeikan University
Kyoto, Japan
04.2001 -

Skills

Customer ServicePayment ProcessingFood presentationOrder TakingService QualityPatience and EmpathyHealth and safetyOutdoor Play Supervision

Timeline

Cashier

Sushi Kitahama
09.2023 - 06.2024

Preschool Teacher's Assistant

Shinga-kai
09.2021 - 09.2023

Restaurant Waiter

Pizzeria Osteria E.o.e
04.2021 - 06.2024

Associate of Arts - International Relations

Ritsumeikan University
04.2001 -

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