Tom Pleasants
Elwood,VIC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bar Supervisor
White Oaks Saloon Bar And Dining
02.2022 - Current
- Managed bar area including cocktail design and menu, inventory, regulation compliance and customer relations.
- Trained multiple new bartenders on drink preparation, product promotion and general housekeeping.
- Explained daily specials and beverage promotions to help exposure of beverage brands and drive sales.
Bartender/Waiter
Windsor Ale House
04.2021 - 09.2021
- Demonstrated a strong knowledge of beer, wine, spirits and cocktails, while serving in a busy bar environment
- Maintained the bar through various methods of cleaning, including working in the keg room/cellar
Bartender
S Lounge And Bar
11.2019 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Sparrows Bar
12.2018 - 04.2019
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Gained a foundational knowledge of the operations needed to work in the hospitality industry.
Swimming Instructor
SwimRight
02.2015 - 10.2018
- Organized and taught swimming lessons to children aged 4 to 12 years.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Senior Secondary Certificate (Year 12) -
Brighton Secondary College
Brighton East, VIC11.2018
Skills
- Product Promotion
- Onsite Product Demonstrations
- Upselling Techniques
- Guest Satisfaction
- Beer, Wine and Spirits Knowledge
- Alcohol Ordering
- Customer Relations
- Excellent People Skills
Certification
Full Australian Drivers License
(Manual)
RSA
(Valid until 12/01/2025)
Victorian White Card
(Issued 21/07/2020)
Timeline
Bar Supervisor
White Oaks Saloon Bar And Dining
02.2022 - Current
Bartender/Waiter
Windsor Ale House
04.2021 - 09.2021
Bartender
S Lounge And Bar
11.2019 - 06.2021
Bartender
Sparrows Bar
12.2018 - 04.2019
Swimming Instructor
SwimRight
02.2015 - 10.2018
Senior Secondary Certificate (Year 12) -
Brighton Secondary College
Full Australian Drivers License
(Manual)
RSA
(Valid until 12/01/2025)
Victorian White Card
(Issued 21/07/2020)
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