Thomas Sennitt
Toorak,Victoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Business Development Officer
Clear Grain Exchange
08.2023 - Current
- Built relationships with customers and community to promote long term business growth.
- Implemented innovative marketing campaigns that effectively communicated value propositions to target audiences.
- Presented compelling proposals to prospective clients, securing high-value accounts for the organization.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through an online customer database.
Customer Service Representative
Diamond Energy
03.2020 - 03.2022
- Developed strong communication skills, both written and verbal
- Gained experience in handling customer inquiries and complaints with tact and professionalism
- Improved problem-solving skills by finding solutions to customer issues
- Became proficient in using various software programs, such as Word and Excel
- Learned how to collect payments and set up payment plans for customers
- Gained knowledge of renewable energy usage and plans
- Improved multitasking skills by managing mail, messages, and customer interactions simultaneously
- Developed attention to detail and efficiency in work
- Gained experience in working collaboratively with colleagues to achieve team goals.Responded to customer requests for products, services, and company information.
- Answered a constant flow of customer calls with minimal wait times.
Grain Attendant
Graincorp Operations
11.2022 - 02.2023
- Developed knowledge of grain storage management, including managing silos, stacks, and inventory control
- Gained experience in managing and coordinating truck drivers for efficient grain transportation and delivery
- Improved problem-solving skills by finding solutions to issues related to grain storage, handling, and transportation
- Became proficient in using agricultural machinery, such as loaders and conveyors, for grain handling
- Developed an understanding of occupational health and safety procedures related to grain handling and storage
- Gained experience in monitoring and maintaining grain quality, including identifying and addressing potential grain contamination issues
- Improved attention to detail and accuracy in record keeping, including maintaining accurate inventory and shipping records
- Developed teamwork and collaboration skills by working closely with colleagues to achieve departmental goals and targets
- Gained an understanding of the agricultural industry and the role of grain in food production and supply chain management.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bartender
European Hotel
02.2022 - 06.2022
- Followed strict recipes and drink measurements to minimize product used.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Education
Bachelor of Agriculture - Economics Major
University of Melbourne
Parkville, VICCurrent
High School Diploma -
Scotch College
Melbourne, VIC11-2019
Skills
- Prospect targeting
- Relationship building and rapport
- Relationship Management
- Customer Service
- Processing payments
- Organizational Skills
Timeline
Business Development Officer
Clear Grain Exchange
08.2023 - Current
Grain Attendant
Graincorp Operations
11.2022 - 02.2023
Bartender
European Hotel
02.2022 - 06.2022
Customer Service Representative
Diamond Energy
03.2020 - 03.2022
Bachelor of Agriculture - Economics Major
University of Melbourne
High School Diploma -
Scotch College
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