Tomy Ye
Sans Souci,NSW
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Manmaruya Japanese BBQ
Beverly Hills, NSW
04.2022 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
Handyman Helper
Marrickville PCYC
Marrickville
06.2023 - 07.2024
- Maintained accurate records of time spent on jobsites.
- Performed minor landscaping duties such as mowing lawns, trimming trees and shrubs, raking leaves.
- Gathered supplies for projects as requested by the handyman.
- Kept interior and exterior of buildings clean, safe and welcoming.
Education
High School Diploma -
All Saints Grammar
Belmore09-2025
Skills
- Table Setting
- Food presentation
- Service Quality
- Order Taking
- Memory retention
- Food safety awareness
- Menu knowledge
- Cleanliness
- Guest Relations Management
- Food safety understanding
- Cash Handling
- Menu presentation
- Service prioritization
- Positive and professional
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Certification
- Honours in AMEB Grade 5
- 100/100 in AMEB Theory 1st Grade
Timeline
Handyman Helper
Marrickville PCYC
06.2023 - 07.2024
Restaurant Waiter
Manmaruya Japanese BBQ
04.2022 - Current
High School Diploma -
All Saints Grammar