Tong Zhang
Windsor,VIC
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling and RSA.
Overview
1
1
year of professional experience
Work History
All-rounder
Pardon Coffee
07.2022 - Current
- As a barista, I operate espresso machines and commercial coffee brewers to create beverages.
- As a cashier, I am responsible for controlling line and crowds quickly and efficiently and completing daily cash audits to correctly balance drawers at the end of shifts.
- As a food maker, I make toasties, bagels and paninis. I also prepare food and unique food items customised by customers.
- As a waitress, I provide excellent customer service with big smiles and politeness.
- As a senior worker, I trained new employees, sharing knowledge and expertise in food and coffee. I also help management keep an adequate supply on hand by notifying them of shortages.
Restaurant Waitress
The Gangjung
02.2023 - 07.2023
- Bussed and reset tables to keep the dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Education
No Degree - Early Childhood Education
Royal Melbourne Institute of Tech
Melbourne, VIC07.2024
Master of Science - Public Health
Monash University
Melbourne 07.2023
Skills
- Coffee Machinery
- Food Preparation and Safety
- POS System Operations
- Available Weekends and Evenings
- English and Mandarin
- RSA certificates
Timeline
Restaurant Waitress
The Gangjung
02.2023 - 07.2023
All-rounder
Pardon Coffee
07.2022 - Current
No Degree - Early Childhood Education
Royal Melbourne Institute of Tech
Master of Science - Public Health
Monash University
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