Tongxin Zhai
Melbourne,VIC
Summary
Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills. Ambitious Marketing Assistant optimizing campaign performance to drive business success. Devoted market surveyor with established record of measurable customer engagement, coordinating lead generating campaigns and achieving notable revenue results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Marketing Assistant
Viceta Wang
11.2022 - Current
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Created engaging content for social media such as Facebook, Instagram, and Tiktok.
- Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Welcomed guests to events, checked invitations, and oversaw proper seating for company's fashion show and other event.
- Helped organize and manage successful events with attendance of over 150 people.
Sales Assistant
Toyworld Foresthill
09.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
No Degree -
Wantirna College
Wantirna, VIC02.2019
Associate Degree of Screen And Media - Screen And Media
RMIT
Melbourne, VIC07.2022
Bachelor of Communications - Media
RMIT University
Melbourne, VIC12.2023
Skills
- Social Media Platforms
- Campaign Tracking
- Data Entry
- Meeting Scheduling
- Editing
- Microsoft Office
- Market Research
- Sales Expertise
Certification
- Work with children check license - 2022-2027
- Certificate of Japanese language proficiency N2 - 2022
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Japanese
Full Professional
Timeline
Marketing Assistant
Viceta Wang
11.2022 - Current
Sales Assistant
Toyworld Foresthill
09.2022 - Current
No Degree -
Wantirna College
Associate Degree of Screen And Media - Screen And Media
RMIT
Bachelor of Communications - Media
RMIT University