Toni Adrianne Felix
Edmonton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Terry White Chemmart Pharmacy
11.2024 - 04.2025
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Answered questions regarding medication instructions and usage.
Retail Sales Casual Team Member
MYER
04.2024 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Retail Sales Casual Team Member
UMAKA JAPANESE KITCHEN
11.2022 - 04.2023
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cleaned and organized kitchen, dining and service areas.
Education
YEAR 12 GRADUATE -
Bentley Park Collage
Cairns, Queensland12.2023
Skills
- Stocking shelves
- Data entry
- Product restocking
- POS system operation
- Customer service
- Teamwork and collaboration
- Attention to detail
- Money handling
- Cleaning and sanitizing
- Taking orders
- Food presentation
Certification
- RSA (Responsible Service of Alcohol), CTA Training Specialists
- RSG (Responsible Service of Gambling), CTA Training Specialists
Personal Information
Date of Birth: 09/30/04
Contacts - Reference
Teacher, Bentley Park College, Cairns, Queensland, 046 787 4467, Rxnew5@eq.edu.au
Languages
Tagalog
Native or Bilingual
Timeline
Pharmacy Assistant
Terry White Chemmart Pharmacy
11.2024 - 04.2025
Retail Sales Casual Team Member
MYER
04.2024 - 06.2024
Retail Sales Casual Team Member
UMAKA JAPANESE KITCHEN
11.2022 - 04.2023
YEAR 12 GRADUATE -
Bentley Park Collage
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