Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toni Amos

Midvale

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Assistant

IGA
04.2020 - 01.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Greeted customers entering store and offered assistance with requirements.
  • Operated POS system to process payments and provide receipts.

Christmas Casual Retail Assistant

JB Hi-Fi
11.2019 - 01.2020
  • Assisted customers with sales orders, returns and exchanges.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Answering phones at the register and helping to direct all calls accordingly

Team Member

KFC
10.2017 - 06.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.

Education

Bachelor of Science - Biological Sciences

Murdoch University
Perth, WA

High School Diploma -

Eastern Hills Senior High School
Mount Helena, WA
10.2019

Skills

  • Positive Customer Engagement
  • Efficient Service
  • Available Nights, Weekends and Holidays
  • Returns and Exchanges
  • Bagging Items
  • POS Transactions

Certification

  • certificate II in hospitality
  • First aid certificate
  • Mental health first aid certificate
  • Working with children check (WWCC)
  • WACE
  • Responsible service of alcohol (RSA)

Timeline

Store Assistant

IGA
04.2020 - 01.2023

Christmas Casual Retail Assistant

JB Hi-Fi
11.2019 - 01.2020

Team Member

KFC
10.2017 - 06.2019

Bachelor of Science - Biological Sciences

Murdoch University

High School Diploma -

Eastern Hills Senior High School
  • certificate II in hospitality
  • First aid certificate
  • Mental health first aid certificate
  • Working with children check (WWCC)
  • WACE
  • Responsible service of alcohol (RSA)

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Toni Amos