Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Anderson

Forrestfield,WA

Summary

A happy, cheerful, self motivated, dedicated customer focused individual. Whom thrives to succeed to reach the next sale target. With over 8 years in retail, where I've built a wide product knowledge in which helped to build a strong customer pool.

Over the years i have gained my liquor license and high risk forklift license to be more helpful wherever possible through out the work place. Always willing and eager to gain new skills to better and improve my work performance where ever able.

Overview

8
8
years of professional experience

Work History

Meat & Dairy Manager

Regional Retailers
Katanning, WA
05.2020 - 12.2021
  • Ability to work in a timely manner involving multitasking with great time management skills while running two departments.
  • Trained new employees on handling, safety and stocking procedures for both the meat and dairy.
  • Monitored inventory levels, ordered new supplies from multiple suppliers and oversaw restocking of cases.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Checked and all received goods, marked off invoices, added stock into inventory and produced shelving labels appropriate.
  • Operated saws, slicers and knives to cut meat, using safety protocols and procedures to avoid accidents.
  • Delegated tasks and duties to staff and clearly communicated timeframes for completion.
  • Merchandised meat and dairy fridges by creatively and logically allocating space and setting up impulse areas to increase customer attention and spending.
  • Trained and demonstrated employees product placement, rotation, signage and display activities including attention to detail to foster positive customer experience.
  • Cut, trimmed and ground meats such as beef, pork, lamb and poultry to prepare for packaging and sale.
  • Cut meat, tray, wrap, price and sticker ready for customers to purchase with great presentation.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept all work areas clean throughout the day while still working in a timely manner.

IGA Assistant Manager

Regional Retailers
Katanning, WA
09.2019 - 12.2019
  • Carried out day-day-day duties accurately and efficiently.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Removed trash, swept and mopped floors for professional appearance.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Recommended products to customers to drive sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers with price checking of items and finding requested items in department.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages where i could.

Sale Assistant for Fashion & Toy Box

Regional Retailers
Katanning, WA
04.2019 - 09.2019
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Created stunning displays to capture customer attention. and increase sales.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Created and printed appropriate tickets and signage to promote selling.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Cashier/Apprentice Butcher

BKW Co-op
Katanning, WA
03.2011 - 12.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
  • Used boning knife, skewers and twine to shape, lace and tie roasts.
  • Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
  • Sharpened and adjusted cutting equipment by using a stone and steel.
  • Followed food safety compliance and traceability procedures in meat supply chain.
  • Learned different selections and types of poultry, pork, beef and fish from head butcher.
  • Arranged cuts of meat and placed cuts in display case to create visually appealing selection, boosting sales.
  • Estimated requirements and ordered or requisitioned meat supplies to maintain inventory.
  • Weighed, labeled and priced variety of cuts of meat for on-demand selection.
  • Assisted head butcher by inspecting deliveries to verify freshness of meats.

Education

No Degree - Year 8 & 9

Lockridge Senior High School
Kiara, WA

No Degree - Year 10 & 11

Katanning Senior High School
Katanning, WA

Skills

  • Happy, bubbly enthusiastic and motivated
  • Willing and able to learn new skills and tasks
  • Confident and able to work in a team or independently, unsupervised
  • High risk Forklift license
  • Certificate - Provide Responsible Service Of Alcohol (SITHFAB009A)
  • Automatic car license with own car

Timeline

Meat & Dairy Manager

Regional Retailers
05.2020 - 12.2021

IGA Assistant Manager

Regional Retailers
09.2019 - 12.2019

Sale Assistant for Fashion & Toy Box

Regional Retailers
04.2019 - 09.2019

Cashier/Apprentice Butcher

BKW Co-op
03.2011 - 12.2014

No Degree - Year 8 & 9

Lockridge Senior High School

No Degree - Year 10 & 11

Katanning Senior High School

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Toni Anderson