Toni-Anne Parry
Launceston,TAS
Summary
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Overview
21
21
years of professional experience
Work History
Dissabilty Support Worker
Independent
02.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Service Desk
Kmart Launceston
01.2005 - Current
- Handled cash transactions, ensuring precision and compliance with policies.
- Provided outstanding customer service to promote loyalty and satisfaction.
- Maintained stock levels through effective filling processes.
- Conducted checkout operations to facilitate smooth purchasing experiences.
- Led supervisor training sessions on managing complaints and processing refunds.
- Supported roster management to ensure adequate staffing coverage.
- Coordinated staff break allocations for balanced workload distribution.
Commurcial Cleaning
Reflections Cleaning Services
11.2024 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Brooks High School
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Relationship building
- Meal preparation
- Transportation assistance
- Clean driving record
- Attention to detail
- Empathy and patience
- Housekeeping and laundry
- Personal errands
- Disability care
Timeline
Dissabilty Support Worker
Independent
02.2025 - Current
Commurcial Cleaning
Reflections Cleaning Services
11.2024 - 09.2025
Service Desk
Kmart Launceston
01.2005 - Current
High School Diploma -
Brooks High School
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