Toni Christopher
Mareeba,QLD
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Business Owner/Operator
OBRIENS AUTOGLASS MAREEBA (CARGLASS & TINTING)
07.2006 - 02.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Employed prompt decision-making and in-depth research to resolve issues.
- Served as principal stakeholder over organization's complete operations.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
Administrative Assistant
NQ Body Corporate
03.1999 - 11.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
High School Diploma -
Cradley Heath High School
Halesowen EnglandSkills
- Adaptable and Flexible
- Business Consulting
- Video Streaming
- Management Team Leadership
- Balanced Work Ethic
- Contractor Negotiations
- Cleanliness Standards
- Equipment Replacement
- Personnel Management
- Approachable and Outgoing
- Articulate Communication
- Microsoft Office 365
- Business Correspondence
- Employee Motivation and Performance
- Operations Management
- Inventory Control
Golf,Cricket,Fishing,Caravanning and Camping
Love spending time with Family and friends doing these fun things
Timeline
Business Owner/Operator
OBRIENS AUTOGLASS MAREEBA (CARGLASS & TINTING)
07.2006 - 02.2023
Administrative Assistant
NQ Body Corporate
03.1999 - 11.2003
High School Diploma -
Cradley Heath High School
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