Toni Collins

Managing reservations, communicating with guests, coordinating cleaning and maintenance.

• Assisted in maintaining cleanliness and organization of residential spaces.
• Learned proper handling and usage of cleaning tools and equipment.
• Adapted to varying client preferences for cleaning methods and products.
• Supported team members by following established safety protocols during cleaning tasks.
• Developed time management skills while completing daily cleaning assignments efficiently.
• Engaged with clients to understand specific needs and ensure satisfaction with services provided.
• Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
• Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
• Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
• Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
• Accommodated special requests from clients, tailoring cleaning services to their specific needs.

• Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.