Toni Drieberg
Alberton
Overview
16
16
years of professional experience
Work History
Member Engagement Consultant
RACQ
Eight Mile Plains, QLD
03.2021 - 05.2023
- Digital consultant for our online chat in which we are assisting up to 3 members at one time with KPIs in place
- Insurance consultant to which I have completed all training to be able to provide and issue insurance polices for Home and Car
- Mentoring new members in their training and observing their calls
Full Time Office Manager
C & L SERVICES PTY LTD (NBN PROJECT)
04.2017 - 01.2019
- Dispatching Jobs to staff/contractors
- Daily use in QuickBooks/Excel/Word
- Managing Purchase orders/Invoicing
- Weekly Stocktake on various store rooms
- Accounts Payable/Receivable
- Debt Collection
- Submitting jobs to Contract Partner
- Scheduling meetings and writing minutes
- Banking and account reconciliation
- Data entry for timesheets
- Liaising between customers to reach critical deadlines
Full Time Office Administrator
RENEGADE GAS T/A SUPAGAS PTY LTD
06.2011 - 04.2017
- Managing purchase orders, delivery dockets and invoicing
- Maintaining customer database
- Providing customer service and sales support
- Account & Financial reconciling
- Reconcile stock for yard via manifests and safety logs for fleet
- Follow WHS & other relevant Operating Processes for Dangerous Goods Site
- Coordinating deliveries with drivers and internal BDM’s
- General office duties including cash handling, KPI monitoring, data entry
- End of month reconciliation including debtor reports & KPI’s
- Data entry for timesheets and payroll functions
- Scheduling board meetings and writing minutes
- Maintaining relationships with offsite colleagues and Company Stakeholders
- Supporting Branch Manager and BDM’s with adhoc administration
Casual Retail Assistant
Supa IGA Crestwood Plaza
03.2010 - 04.2011
- Customer service
- Stocktakes
- Cash & EFT reconciliation
- Merchandising
Casual Retail Assistant
Supa IGA Biggera Waters
10.2007 - 12.2009
- Customer Service
- Stocktakes
- Cash & EFT reconciliation
- Merchandising
Education
Southport State High School
Southport, QLDSkills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Integrity and honesty
Work Leave Periods
- Maternity Leave between May 2023 – Current
- Maternity Leave between January 2019 – February 2021
- Maternity Leave between December 2013 - October 2014
References
Lisa Drieberg
CEO/Director C & L Services Pty Ltd
PH: 0459 836 588
Chrissy Clark
RACQ Team Manager
PH: 0427221294
Kaila Kingsley
Friend
PH: 0448 303 386
Timeline
Member Engagement Consultant
RACQ
03.2021 - 05.2023
Full Time Office Manager
C & L SERVICES PTY LTD (NBN PROJECT)
04.2017 - 01.2019
Full Time Office Administrator
RENEGADE GAS T/A SUPAGAS PTY LTD
06.2011 - 04.2017
Casual Retail Assistant
Supa IGA Crestwood Plaza
03.2010 - 04.2011
Casual Retail Assistant
Supa IGA Biggera Waters
10.2007 - 12.2009
Southport State High School