Summary
Overview
Work History
Education
Skills
Timeline
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Toni Gordon

Burleigh Heads,Queensland

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

26
26
years of professional experience

Work History

Business Owner

Eastwind Textiles Bamboo Bedlinen
01.2015 - 01.2023
  • Purchased and imported quality bamboo textiles from overseas for the Australian Market.
  • Established strong wholesale customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/customer service offered.
  • Handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Worked with marketing agency to devise a social media strategy and plan.

Director

Ready Steady Go Kids
01.2011 - 01.2015
  • Assisted in the development of a physio designed sports program for preschool aged children designed to develop and enhance gross and fine motor skills and to encourage a lifelong love of exercise and physical activity.
  • Marketed and sold program into 25 preschools Australia wide.
  • Sold 70 domestic franchises and 11 international master franchises. Facilitated the actual administration and program training to all inbound franchisees.
  • Grew weekly enrolments to 45,000+ kids in Australia participating in the program
  • Ran a national call centre with 4 staff members to assist with the booking of term passes and weekly classes.
  • Mentored franchise owners by providing training, guidance, and opportunities for the professional growth of their territory.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees and franchisees to voice their ideas.

Administration Officer

St Peters Woodlands Grammar School
01.2005 - 06.2009
  • Acted as the "Front of House" for the School creating a valuable first impression for new families enquiring about enrolment. Acted as the first port of call to all parents and primary aged students attending the school.
  • Recorded student absentees and follow up communication with parents where required.
  • Administered all first aid to all children during school hours as well as completing the administration reports required for each treatment.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and students and parents through regular communication and assistance.

Asia Pacific Alumni Event Manager

The University Of Pennsylvania, The Wharton School
06.2000 - 07.2002
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for alumni, special guests and guest speakers.

Preschool Assistant Teacher

ECLC (Early Childhood Learning Centre)
01.1997 - 06.1999
  • Supervised children during in-classroom activities and on playground.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supported children's social and emotional growth by implementing creative play opportunities and group activities.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.

Education

Bachelor of Arts - Marketing

Edith Cowan University
Perth, WA

Skills

  • Great people skills and can-do attitude
  • Confidence dealing with all age-groups
  • Exemplary customer service skills and communication
  • High level of attention to detail
  • Quick learner and guaranteed team player

Timeline

Business Owner

Eastwind Textiles Bamboo Bedlinen
01.2015 - 01.2023

Director

Ready Steady Go Kids
01.2011 - 01.2015

Administration Officer

St Peters Woodlands Grammar School
01.2005 - 06.2009

Asia Pacific Alumni Event Manager

The University Of Pennsylvania, The Wharton School
06.2000 - 07.2002

Preschool Assistant Teacher

ECLC (Early Childhood Learning Centre)
01.1997 - 06.1999

Bachelor of Arts - Marketing

Edith Cowan University

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Toni Gordon