Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Toni Hanna

Roselands

Summary

Experienced and reliable driver with over 9 years in professional transportation, delivering exceptional customer service, ensuring on-time and accurate deliveries, and maintaining an impeccable safety record. Known for consistently exceeding customer expectations through professionalism, punctuality, and a strong focus on safety. Seeking a role as a Delivery Driver or Chauffeur to bring my dedication to excellence and customer satisfaction to your team.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber
01.2014 - 01.2023
  • Safely transported passengers across Sydney while maintaining a4.9-star rating over9 years
  • Followed optimised routes to ensure on-time pickups and drop-offs
  • Delivered outstanding customer service, assisting passengers with luggage and providing a comfortable travel experience
  • Maintained a clean, presentable vehicle to uphold company standards
  • Recorded and monitored trip details to ensure compliance with company policies and legal requirements

Convenience Store Owner

Self-Employed
- 01.2014
  • Delivered excellent customer service by building strong relationships and providing tailored solutions to customer needs
  • Efficiently managed inventory, reducing waste and improving profitability
  • Developed organizational skills to handle daily operations, including financial transactions and supplier communications

Education

Higher School Certificate - Year12

01.1983

Skills

  • Driving Expertise: Clean driving record, extensive knowledge of Sydney’s roads, and adherence to road safety regulations
  • Customer Service: Friendly, professional, and reliable, ensuring positive customer interactions during every engagement
  • Attention to Detail: Skilled in accurately managing documentation and maintaining vehicles in pristine condition
  • Punctuality: Always on time, ensuring seamless operations and timely deliveries
  • Self-Motivation: Able to work independently while consistently achieving performance goals
  • Presentation & Communication: Well-groomed, articulate, and confident in engaging with clients and customers
  • Excellent navigation

Certification

  • Full Australian Driver’s License
  • NSW Passenger Transport Code (eligible upon request)
  • ABN Registered (if required for contracting roles)
  • National Police Clearance (able to obtain upon request)

Languages

Fluent in English
Fluent in Arabic

Timeline

Rideshare Driver

Uber
01.2014 - 01.2023

Convenience Store Owner

Self-Employed
- 01.2014

Higher School Certificate - Year12

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Toni Hanna