Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Hulme

Yass,NSW

Summary

To seek and maintain a full-time position that while allowing me to assist a person living with disability to live their best life.

Overview

5
5
years of professional experience

Work History

Manager Disability Group Home

Paragon Support Limited
02.2020 - Current
  • All aspects of managing a disability support group home for NDIS participants.
  • Rostering and liaising with participants and support staff for shift requirements that is participant based.
  • Financial Support, assisting people to complete banking making budgets.
  • I have developed and maintained professional relationships with participants, Guardians and allied health professionals.
  • Assisting people living with disability to achieve there own goals.
  • Booking appointments and liaising with medical staff as required.
  • Participated in regular performance reviews to identify areas for improvement and implement appropriate action plans based on feedback received for support staff and myself.
  • Establishing performance goals for employees and provided feedback on methods for reaching those goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Attended many OT, Speech Pathologist and Behavior Support meetings and assessments.
  • Advocated fiercely on behalf of participants when necessary to ensure their rights were respected in various settings such as education or healthcare environments.

Restrictive Practice Reporting Officer

Paragon Support Limited
02.2020 - Current
  • Report restrictive practice usage in a group home setting, including but not limited to approved usage and unauthorized emergency restrictive practice usage to both NDIS Quality and Safeguards and ACTRIDS.
  • Have both a PRODA Account and ACTRIDS Account as APM and AO.
  • Vested in reducing the use of restrictive practices as set out buy ACTRIDS and Quality and Safeguard's.
  • Liaising and working with Behavior Support Practitioners in the ACT.
  • Assisting with education for support workers to better understand restrictive practices and the needs to reduce the use of restrictive practices through informal discussions.
  • Being an active voice for everyone to understand what restrictive practices are.
  • Maintained database systems to track and analyze operational data.

Disability Support Worker

Paragon Support Limited
02.2020 - Current
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping sticking to budgets.
  • While working as a support worker in a house that already has a manager I am able to work to the support worker role while understanding and appreciating that on that shift I am a support worker and not managing that shift, I also then assist that manger on any tasks required of me to help them also.
  • Checked medication schedules and administered medication from webster packs and used the appropriate and correct signing sheets.
  • Adhered to Mealtime management plans.
  • Followed behavior support plans.
  • Developed individual PCP Plans.
  • Reported usage of restrictive practices both authorised and unauthorised.
  • Attended all training offered to me and have completed many courses using DSC training.
  • Conducted in-home visits to provide supportive services.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Developed partnerships with community organizations to expand services and referrals.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, participants behaviours, and incidents.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Prepared nutritious meals to meet individual dietary needs for participants.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Kept accurate records for client files and handled related paperwork.

Internal Audit Officer

Paragon Support Limited
02.2019 - Current
  • All aspects of internal auditing and compliance in preparation of NDIS required Audits.
  • Creating forms and templates to use for auditing purposed, actioning requirements in the group houses including but not limited to
  • Car Audits.
  • Having medication audits completed by each person's pharmacy.
  • Emergency Evacuation Packs.
  • Hospital Grab and Go Packs.
  • Training.
  • Full House audit.
  • Internal environmental review.

Education

No Degree - First Aid

First Aid Training Yass
Yass, NSW
2022

No Degree - AIN - Assistant in Nursing

Tafe NSW
Cootamundra
2004

Skills

  • Problem and Conflict Resolution
  • Staff Training
  • Scheduling and Coordinating
  • Task Delegation
  • Complex Problem-Solving
  • Schedule Preparation
  • Computer Skills
  • Negotiation
  • Staff Management
  • Teamwork and Collaboration
  • Hiring and Training
  • Good Judgment

Timeline

Manager Disability Group Home

Paragon Support Limited
02.2020 - Current

Restrictive Practice Reporting Officer

Paragon Support Limited
02.2020 - Current

Disability Support Worker

Paragon Support Limited
02.2020 - Current

Internal Audit Officer

Paragon Support Limited
02.2019 - Current

No Degree - First Aid

First Aid Training Yass

No Degree - AIN - Assistant in Nursing

Tafe NSW
Toni Hulme