Toni Jin
Forest Lake
Summary
Focused Retail Business Manager bringing over 5 years of hands-on experience in the retail arena. A dependable and punctual individual with outstanding people management, data processing and delegation abilities.
Overview
20
20
years of professional experience
Work History
Retail Business Manager
T and K Brisbane Pty Ltd
08.2020 - Current
- Operations management: Ensuring smooth daily operations, managing inventory
- Staff management: Recruiting, training, and supervising staff to provide excellent customer service
- Customer service: Addressing inquiries, resolving complaints, and assisting customers with purchases
- Inventory management: Monitoring stock levels, ordering supplies, and conducting regular audits
- Visual merchandising: Creating attractive product displays to drive sales
- Sales and marketing: Developing sales strategies and implementing marketing initiatives to attract customers
- Financial management: Monitoring financial performance and managing budgets
- Compliance: Ensuring the store complies with laws and regulations
- Community engagement: Building relationships with the local community
- Continuous improvement: Identifying areas for improvement and implementing strategies to enhance performance.
Property Manager
JLL
01.2020 - 02.2020
- Leasing, Routine and entry / exit inspections, Lease Renewal, Liaising with tradespeople and coordinating building maintenance, Liaising with tenants/landlords, Day to day property management, Lease Agreement Preparation, Bond Lodgement and refund
Property Manager
Emrom Management Pty Ltd
12.2017 - 06.2019
- Leasing, Routine and entry / exit inspections, Lease Renewal, Liaising with tradespeople and coordinating building maintenance, Liaising with tenants/landlords, Day to day property management, Trust Accounting, Reconciliations, Payment Receipting, Invoicing, REI Master Data Entry, End Month/Mid Month Disbursement Funds, Lease Agreement Preparation, Bond Lodgement and refund, Assistant Administration
Property Manager
Aurora Property Management Rights Pty Ltd
12.2016 - 08.2017
- Leasing, Routine and entry / exit inspections, Lease Renewal, Liaising with tradespeople and coordinating building maintenance, Liaising with tenants/landlords, Day to day property management
Assistant Property Manager
JS Aurora Property Pty Ltd
01.2013 - 08.2014
- Trust Accounting, Reconciliations, Payment Receipting, Invoicing, REI Master Data Entry, End Month/Mid Month Disbursement Funds, Lease Agreement Preparation, Bond Lodgement and refund, Assistant Administration
Cashier
Mango Mick’s Fruit and Vegetable shop
10.2010 - 11.2011
- Cashier, Product sales, Storage checking
Government Administration Officer
Provincial Government Department (Jiangsu Construction Department - Nanjing)
11.2007 - 12.2009
- Held Examinations for Construction Enterprise, Approved certificates for Construction works, Administration Duties, Customer Service, Operate office equipment such as photocopiers, facsimile machines and internal phones, Input and retrieve data on computers using various computing applications (Word Processing, spreadsheets, databases)
Product Manager
HISAP – IT Retailer – Nanjing
10.2006 - 10.2007
- Assisted customers with enquiries and sales, Trained employee’s, Adhere and Administer product safety
Purchasing Manager
HISAP – IT Retailer – Nanjing
11.2005 - 09.2006
- Develop and update Knowledge of company’s and competitors’ products, Assisted in the solution of sales issues
Sales Manager
HISAP – IT Retailer – Nanjing
10.2004 - 11.2005
- Develop and update Knowledge of company’s and competitors products, Assisted in the solution of sales issues, Undertake Marketing Audits to monitor sales performance, Train staff in sales techniques, Provided Customer service, Performed Sales duties
Education
Bachelor of Accounting -
Carrick Institute of Education, Brisbane
Foreign Business and English -
Sanjiang University - Nanjing, China
Comprehensive Registration License Certificate -
REIQ
08.2017
Skills
- Microsoft
- Real Estate database software (REI Master)
- Operational Efficiency
- Computer Skills
- Operations Oversight
- Sales Development
- Process Improvements
Languages
English
Mandarin (Chinese)
References
- Scott Rickard, State Sales Manager- H.A.G, Contact Details upon request
- Eric Lu, Director- T and K Brisbane Pty Ltd, 0402642163
Timeline
Retail Business Manager
T and K Brisbane Pty Ltd
08.2020 - Current
Property Manager
JLL
01.2020 - 02.2020
Property Manager
Emrom Management Pty Ltd
12.2017 - 06.2019
Property Manager
Aurora Property Management Rights Pty Ltd
12.2016 - 08.2017
Assistant Property Manager
JS Aurora Property Pty Ltd
01.2013 - 08.2014
Cashier
Mango Mick’s Fruit and Vegetable shop
10.2010 - 11.2011
Government Administration Officer
Provincial Government Department (Jiangsu Construction Department - Nanjing)
11.2007 - 12.2009
Product Manager
HISAP – IT Retailer – Nanjing
10.2006 - 10.2007
Purchasing Manager
HISAP – IT Retailer – Nanjing
11.2005 - 09.2006
Sales Manager
HISAP – IT Retailer – Nanjing
10.2004 - 11.2005
Bachelor of Accounting -
Carrick Institute of Education, Brisbane
Foreign Business and English -
Sanjiang University - Nanjing, China
Comprehensive Registration License Certificate -
REIQ
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