Toni-Lee Bromley
Clarkson,WA
Summary
I have excellent verbal & written communication as well as interpersonal abilities in relation to working with team members as well as clients with my long history of customer service experience.
Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.
I would describe my personality to be outgoing, bubbly, extroverted & positive outlook on situations whilst always up for a challenge and will always get the job done that is asked of.
Results-driven in a fast pace environment with forward-thinking approach centred on company success and competitive growth.
Demonstrated record of success in building successful teams and managing profitable operations. Seasoned facilities team member with expertise in cleaning, stocking and maintaining facilities.
Overview
19
19
years of professional experience
Work History
CEO
Beachy Luxe Hair Extensions PTY LTD
01.2020 - Current
- Started up my own business as a sole trader 2020, Expanded in 2022 as growth exceeded expectation and became a registered Australian Company PTY LTD, Accounting/Book-keeping, Staff management, Social Media Management/engagement, Product inventory stock on hand, P&L reports weekly, Customer relations & having expanded to now over 300 clients (home based studio)
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Monitored key business risks and established risk management procedures.
Warehouse Pick and Pack/ Cleaning
Salon Supplies Australia
01.2016 - Current
- Following instructions & self common-sense, Packing salon essentials (shampoo, colours etc.) into boxes, Organisation & Time prompt, Dept Collection/Overdues, Accounts Department & Book-keeping(main contact for all 500+ customers/clients)
- Managing a team 10+ staff, Working Mon-Thur 9-4
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Toni's Nippers in Bali Inc.
01.2011 - Current
- Toni's Nippers in Bali Inc
- Is a not-for-profit organisation based in Australia but running in Indonesia that teaches young Indonesian children beach safety and how to swim at no cost to local children, Communicating with stakeholders of all levels all over the world
Managment
Redz
01.2008 - 01.2020
- Have an advanced knowledge in a range of technologies and electronics such as personal computers, eftpos facilities and telecommunications equipment
- Demonstrated excellent communication skills, desculauiong situations, knowledge of all the business in's & outs as well as having outstanding interpersonal abilities relating to both internal and external customers,
- Managed 5 store locations with over 30+ staff, Payroll/Accounting, Customer Service Manager roll/Customer Complaints, Social Media Manager
- Removed trash, debris and other waste materials from premises.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Educational Assistant
Padbury Catholic Primary School
09.2015 - 10.2015
- Completed four (4) weeks of productive and educational work experience, working in the Year 3's classroom for my school's work experience program - Was offered a position as a causal, Proudly received the commendation of being 'a great asset to any work environment with my friendly professional personality traits', Worked in the years 1 and 3 classrooms
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained safety and security by overseeing students in recess environments.
Leadership Team Member
Sorrento Surf Life Saving Club
01.2005 - 01.2015
- Active member of the Sorrento Surf Life Saving Club since I was five (5) years of age, Completed Surf Rescue Certificate (SRC) which incorporates: Basic First Aid training, Completed Bronze Star with Royal Lifesaving which incorporates: Advanced surf and swim awareness; Rescue skills; Survival skills; and Initiative and resuscitation, Appointed Assistant Age Manager Director at Sorrento Surf Life Saving Club and carried out this role for one (2) year.s
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Completed schedules, shift reports, and other business documentation.
- Adhered to safety protocols by enforcing proper equipment usage.
- Evaluated employee performance and developed improvement plans.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Education
Cert 4 Education Assistant Special Needs -
North Metro Tafe Leederville
12.2023
AHA Hospitality & Tourism Certificate -
12.2023
Weft Hair Extensions Training Course completed -
12.2020
Certificate 3 Education Assistant -
Central institute of Technology Leederville
12.2016
Certificate 2 Community Service -
Duncraig Senior High School
Duncraig, WA12.2016
National Police Clearance -
12.2016
Year 12 Graduation Certificate -
12.2016
Senior First Aid Certificate -
12.2016
Lions Club Award- Young Courage Award -
12.2013
WA government safety award -
12.2012
Skills
- Crisis Management
- Organizational Agility
- Public Speaking
- Performance Management
- Business Development
- Team Building
- Strategic Visioning
- Conflict Resolution
- Financial Acumen
- Customer Focus
Work Availability
3/4 days week
National Police Check
2016358
Personal Information
- Date of Birth: 03/16/99
- Nationality: Australian
References
- Melissa, 0422008285, Marmion Primary School, Kindy Assistant teacher
- Liz Johnston, 08 9404 4000, Padbury Catholic Primary School
- Sarah Zeelenberg, 0412987504, Babysitting, Employer
- Gillian Bromley, 0417843024, Redz Supercuts, Owner
- Anthony Bromley, 0417992434, Salon Supplies Australia, Owner
Timeline
CEO
Beachy Luxe Hair Extensions PTY LTD
01.2020 - Current
Warehouse Pick and Pack/ Cleaning
Salon Supplies Australia
01.2016 - Current
Educational Assistant
Padbury Catholic Primary School
09.2015 - 10.2015
Toni's Nippers in Bali Inc.
01.2011 - Current
Managment
Redz
01.2008 - 01.2020
Leadership Team Member
Sorrento Surf Life Saving Club
01.2005 - 01.2015
Cert 4 Education Assistant Special Needs -
North Metro Tafe Leederville
AHA Hospitality & Tourism Certificate -
Weft Hair Extensions Training Course completed -
Certificate 3 Education Assistant -
Central institute of Technology Leederville
Certificate 2 Community Service -
Duncraig Senior High School
National Police Clearance -
Year 12 Graduation Certificate -
Senior First Aid Certificate -
Lions Club Award- Young Courage Award -
WA government safety award -
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