Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Training
Timeline
Generic

TONI LOGUE

Summary

Motivated and compassionate social worker with a comprehensive understanding of how systems impact marginalised communities. Proven ability to establish strategic partnerships and drive positive change for individuals in need. Skilled in providing support to individuals and families facing challenging circumstances, utilising crisis intervention and long-term strategies. Experienced in child protection and committed to continuous professional development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Social Worker - Family Intervention Service

Western Health and Social Care Trust
09.2022 - 08.2024
  • Experience in various intervention pathway levels including Family Support, Child Protection and Looked After Children.
  • Increased client engagement in intervention plans by building trusting relationships through empathetic listening and consistent support to address needs.
  • Developed and reviewed risk assessments and chaired multi-agency Core Group meetings.
  • Implemented intervention plans whilst simultaneously providing crisis intervention as a rota duty worker.
  • Worked long-term with families whose first language is not English, assisting with navigating and accessing services such as housing and medical care.
  • Completed direct individual work with children who have experienced trauma, through the use of age-appropriate tools under the Signs of Safety Framework.
  • Adopted practice leadership roles in managing risk and safety planning with families.
  • Provided ongoing intervention services to families of parents experiencing acute mental health or substance abuse issues.
  • Experience within the Court arena including both Family Proceedings and Family Care Centre.
  • Updated client documentation for accurate, compliant and current records.


Customer Advisor

Boots Pharmaceuticals
10.2017 - 04.2023
  • Made myself available in assisting new and returning customers, developing relationships resulting in customer loyalty.
  • Provided tailored advice to customers on the No7 Brand counter and maintained an organised sales record in line with achieving our targets.
  • Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality.
  • Fostered strong relationships with clients by actively engaging them in conversation and genuinely understanding their preferences.
  • Managed customer complaints with empathy and professionalism, resulting in resolved issues and improved relationships.

Support Worker

Foyle Women's Aid
03.2021 - 07.2021
  • Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
  • Supported clients in our refuge to access community resources and services aligned with their individual needs.
  • Assisted clients with daily living routines to maintain self-esteem and general wellness.
  • Implemented trauma-informed practices across all aspects of service delivery, promoting healing and resilience among survivors of domestic violence.
  • Operated on both an independent and co-working basis with cases featuring child protection, mental health and substance abuse.
  • Demonstrated my active listening and empathic skills when carrying out Initial Needs and DASH Assessments.
  • Developed multi-professional communication relationships through MARAC.

Youth Worker

Strabane Access Youth Engagement - AYE
09.2018 - 04.2019
  • Volunteered throughout the entirety of my role, working specifically with teens aged 12-17.
  • Planned and developed activities to facilitate workshops surrounding risk topics such as drug and alcohol awareness, promoting a safe and inclusive environment.
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Inducing dialogue within the group sessions hugely influenced the positive development of my communication skills and my ability to meaningfully engage the young people to promote their involvement.
  • Targeted one-to-one work evidenced my strengths of relationship building and consistency within my therapeutic intervention work.

Education

Bachelor of Arts in Social Work (Honours) -

Liverpool Hope University
07.2022

General Certificate of Secondary Education & Advanced Level -

Strabane Academy
06.2019

Skills

  • Risk Assessment
  • Proactive Attitude
  • Rapport Building
  • Crisis Intervention
  • Task Prioritisation
  • Self-Aware
  • Emotional Resilience
  • Multi-Agency Collaboration
  • Case Management
  • Client Advocacy

Certification

  • Registered Social Worker, Northern Ireland Social Care Council, October 2023, Part 1 of the Public Facing Register, 7019664
  • Full UK Driver's License, August 2018

Accomplishments

  • Assessed Year in Employment: Demonstrated sustained, continuous and effective competence as a Newly Qualified Social Worker with an approved portfolio, following my first year of practice.
  • Outstanding Practice: Commended for my positive working relationship with a mother throughout a complex Pre-Birth Risk Assessment and intensive support afforded throughout the period of my involvement.
  • Comprehensive Risk Assessment: Positive written feedback shared from numerous professionals following their attendance to a high-end Child Protection Case Conference, commending my extensive case knowledge and articulate presentation.

Languages

English

Training

  • Level 2 Domestic Abuse, Western Health and Social Care Trust, September 2023
  • Practice Lead - Signs of Safety Framework, Western Health and Social Care Trust, March 2023
  • Level 3 Safeguarding Children, Western Health and Social Care Trust, February 2023


Timeline

Social Worker - Family Intervention Service

Western Health and Social Care Trust
09.2022 - 08.2024

Support Worker

Foyle Women's Aid
03.2021 - 07.2021

Youth Worker

Strabane Access Youth Engagement - AYE
09.2018 - 04.2019

Customer Advisor

Boots Pharmaceuticals
10.2017 - 04.2023

Bachelor of Arts in Social Work (Honours) -

Liverpool Hope University

General Certificate of Secondary Education & Advanced Level -

Strabane Academy
TONI LOGUE