Tonmoy Mahmud
Bankstown,NSW
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Food and Beverage Server
Md. Ariful Islam Shawon
03.2017 - 02.2021
- Greeted guests warmly to foster welcoming environment.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Answered customers' questions, recommended items and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
Education
Bachelor of Science - Computer Science And Engineering
Bangladesh University of Business And Technology
Dhaka, Bangladesh07.2021
Skills
- Upscale Dining
- Restaurant Operation
- Daily Specials
- Food and Beverage Preparation
Timeline
Food and Beverage Server
Md. Ariful Islam Shawon
03.2017 - 02.2021
Bachelor of Science - Computer Science And Engineering
Bangladesh University of Business And Technology
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