Tonoy Sharma Tonmoy
Strathfield
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Flight Engineer
Hainan Airline Global
Customer Service officer
Australian Cleaning Care
- Customer Service role include assisting passengers with inquiries, providing ticketing support, managing queues, ensuring safety compliance, resolving issues, and communicating delays or disruptions. Additionally, responding to emergencies, maintaining cleanliness, and supporting efficient train operations are key to delivering excellent customer service and ensuring passenger satisfaction.
- 1 Year
Kitchen Staff Member
Bamiyan Restaurant
07.2024 - 03.2025
- Prepared and assembled food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations to ensure safety compliance.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Collaborated with team members to expedite food preparation during peak service hours.
Retail Cashier
H&M Clothing Store
08.2023 - 12.2024
- Processed cash and credit transactions accurately, ensuring efficient customer service.
- Assisted customers with inquiries, providing product information and support.
- Maintained clean and organized checkout area, enhancing store presentation.
- Collaborated with team members to address customer needs effectively.
Education
B.Eng - Aeronautical Engineering
Nanchang Hangkong University
Skills
- Communication Skill
- Teamwork
- Time Management
- Negotiation Skill
- Inventory Management
- Documentation & Reporting
- Relationship Management
Language
Bengali: Native
English: Working Knowledge
Chinese: Well (Level 3)
Timeline
Kitchen Staff Member
Bamiyan Restaurant
07.2024 - 03.2025
Retail Cashier
H&M Clothing Store
08.2023 - 12.2024
Flight Engineer
Hainan Airline Global
Customer Service officer
Australian Cleaning Care
B.Eng - Aeronautical Engineering
Nanchang Hangkong University
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