Tony Agus
Sydney,NSW
Summary
Hello! My name is Tony, I am a very enthusiastic person willing to work hard and a very quick learner. I am also a detail-oriented team member with demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication. Immediately and accurately processes paperwork and performs data entry upon completion of each job.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fresh Service Team Member
Woolworths
Sydney, NSW
05.2024 - Current
- Participated in weekly team meetings to discuss progress towards goals set by management.
- Operated equipment such as scanners, scales, computers correctly.
- Identified opportunities for improvement in customer service processes.
- Monitored inventory levels to ensure adequate supply of items.
- Utilized problem-solving skills to resolve conflicts between customers or employees.
- Organized backroom stock area according to company guidelines.
- Assisted customers with finding the right product for their needs.
- Maintained accurate records of all transactions for audit purposes.
Team Member
Roll'd
Sydney, NSW
02.2020 - Current
- Monitored expiration dates on food items for freshness assurance.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Participated in team meetings to discuss strategies for improvement.
- Answered phone calls regarding inquiries about products or services.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to achieve daily goals.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to maximize productivity and efficiency.
- Identified opportunities for process improvements within the department.
- Developed positive customer relationships through friendly greeting and excellent service.
Strata Cleaner
AMIS Group
Sydney, NSW
03.2022 - 04.2022
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets and replaced liners.
- Swept sidewalks and driveways of debris.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Casual Kitchen Hand
Costi Seafood
Bondi Junction, NSW
12.2020 - 12.2020
- Followed all health code guidelines when handling food items.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Followed recipes accurately while adhering to portion control standards.
- Organized storage areas for efficient access to items when needed.
- Received deliveries of food items and stored them properly.
Sandwich Hand
Soul Origin
Sydney, NSW
11.2019 - 02.2020
- Prepared sandwiches according to customer orders, using a variety of cold cuts, vegetables, and condiments.
- Inspected product quality before serving it to customers.
- Computed charges for goods purchased by customers accurately using cash registers or other point-of-sale systems.
- Assisted in stocking shelves with supplies such as breads, meats, cheeses, lettuce, tomatoes.
- Ensured compliance with food safety regulations while preparing sandwiches.
- Performed opening and closing duties such as setting up workstations, restocking items.
Assistant Store Manager
Jaya Abadi Ponsel II
04.2015 - 04.2017
- Provided excellent customer service by responding to all customer inquiries promptly.
- Identified potential shoplifters through observation techniques.
- Developed relationships with regular customers for repeat business.
- Updated knowledge of current sales and promotions.
Education
Bachelor of Science - Medical Science (Life Sciences)
UTS
Sydney, NSW01.2024
Diploma of Medical Science - Medical Science (Life Science)
UTS College
Sydney, NSW01.2020
Skills
- In process quality control
- Monitor processes and inspect produced good and services
- Able to propose measures and process improvements to enhance operations
- Ensuring the minimum of errors and defect
- OEE (Organized, Effective, Efficient)
- Ensure data integrity and accuracy
Certification
Drivers License, Service NSW Hurstville, 02/01/2024, 02/01/2029
Languages
English
Professional
Chinese (Mandarin)
Limited
Indonesian
Native/ Bilingual
Timeline
Fresh Service Team Member
Woolworths
05.2024 - Current
Strata Cleaner
AMIS Group
03.2022 - 04.2022
Casual Kitchen Hand
Costi Seafood
12.2020 - 12.2020
Team Member
Roll'd
02.2020 - Current
Sandwich Hand
Soul Origin
11.2019 - 02.2020
Assistant Store Manager
Jaya Abadi Ponsel II
04.2015 - 04.2017
Bachelor of Science - Medical Science (Life Sciences)
UTS
Diploma of Medical Science - Medical Science (Life Science)
UTS College
Similar Profiles
Stefano BettiniStefano Bettini
Work Experience Crew Member at WoolworthsWork Experience Crew Member at Woolworths
Pritam RahaPritam Raha
Team Member at WoolworthsTeam Member at Woolworths
Ahzmahish Begum MohamedAhzmahish Begum Mohamed
Store Administrator: HR & Finance at WoolworthsStore Administrator: HR & Finance at Woolworths
Connor MontgomeryConnor Montgomery
Team Member at WoolworthsTeam Member at Woolworths
Holly MerryfullHolly Merryfull
Receptionist at MD ImagingReceptionist at MD Imaging