Anthony Cerone
Camberwell,VIC
Overview
8
8
years of professional experience
Work History
Adviser Services (Contact Centre, Admin)
Colonial First State
06.2022 - 07.2023
- Evaluated transactions and reporting for adherence to applicable regulatory guidelines and data integrity.
- Consulted with potential investors to assess objectives and discuss optimal products.
- Maintained close watch on financial and operational performance of different funds and made proactive adjustments to keep portfolios in conformance with industry standards.
- Developed or implemented fund investment policies or strategies.
- Stayed up to date on regulations and lax laws affection each fund to prevent management impropriety.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on company systems, form completion and access to services.
Fraud and Risk Analyst (Admin)
National Australia Bank
01.2019 - 01.2021
- Fluent Understanding of NAB systems (B2K, PRM, SIBEL, NABONE, EBOBS)
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Carried out day-day-day duties accurately and efficiently.
Sales Assistant
Eddies Furniture
01.2017 - 01.2019
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Opened new merchandise and stocked sales floor racks and shelves.
- Gathered and prepared sales materials in preparation for sales meetings.
- Unloaded trucks and packed products in storage (Heavy Lifting)
Real Estate Sales Agent
Raine & Horne Real Estate
03.2015 - 04.2017
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Coordinated appointments to show marketed properties.
- Compared, researched and appraised properties.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
Education
White Card -
Origin Institute
Melbourne, VIC11.2022
Certificate IV In Property Services -
Real Estate Institute of Victoria
Melbourne, VIC02.2016
Diploma - Business Management
Deakin University
Melbourne, VIC11.2015
De La Salle College
Malvern, VIC10.2014
Skills
- Customer Communication
- Graphic Design
- Soft Selling
- Organizational Skills
- Relationship Building
- PPE use
- Problem-Solving
- MS Office
- Data Entry
Hobbies
- Gym
- Playing Sports
- Travelling
- Food/Cooking
- Graphic design
Timeline
Adviser Services (Contact Centre, Admin)
Colonial First State
06.2022 - 07.2023
Fraud and Risk Analyst (Admin)
National Australia Bank
01.2019 - 01.2021
Sales Assistant
Eddies Furniture
01.2017 - 01.2019
Real Estate Sales Agent
Raine & Horne Real Estate
03.2015 - 04.2017
White Card -
Origin Institute
Certificate IV In Property Services -
Real Estate Institute of Victoria
Diploma - Business Management
Deakin University
De La Salle College
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