Tony Chen
Melbourne,VIC
Summary
Experienced Sales Manager with a demonstrated history of working in the wireless industry. Skilled in Account Management, Sales, Internet of Things, Operations, and Business Development. Strong sales professional with a sole focus to provide full solutions to meet business needs.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager - Southern Region
Semtech
01.2023 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.
- Communicated product quality and market comparisons by creating sales presentations.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Business Development Manager
Sierra Wireless
04.2022 - 01.2023
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Sales Team Leader
M2M Connectivity
10.2018 - 04.2022
- Forecasted sales to management and collaborated to build effective sales team.
- Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.
- Achieved or exceeded company-defined sales quotas.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Trained, coached, and mentored new sales associates for maximum performance.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Sales Manager
M2M Connectivity
02.2018 - 10.2018
- Communicated product quality and market comparisons by creating sales presentations.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Built relationships with customers and community to establish long-term business growth.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Executive
M2M Connectivity
02.2017 - 02.2018
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed strong rapport with customers and created positive impression of business.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Sales Consultant
Optus
04.2016 - 07.2017
- Responded to telephone and in-person requests for information.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Bachelor of Science - Biotechnology
University of Melbourne
Melbourne, VIC2015
Skills
- Solution selling
- Sales Lifecycle Management
- Business Development
- Sales Forecasting
- CRM Software
- Sales Presentations
- Account Management
- Team Recruiting and Onboarding
- Internet of Things
- Machine-to-Machine Communication
Timeline
Regional Sales Manager - Southern Region
Semtech
01.2023 - Current
Business Development Manager
Sierra Wireless
04.2022 - 01.2023
Sales Team Leader
M2M Connectivity
10.2018 - 04.2022
Sales Manager
M2M Connectivity
02.2018 - 10.2018
Sales Executive
M2M Connectivity
02.2017 - 02.2018
Sales Consultant
Optus
04.2016 - 07.2017
Bachelor of Science - Biotechnology
University of Melbourne
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