Summary
Overview
Work History
Education
Skills
Industry Collaborations
Education And Credentials
Core Capabilities
References
Timeline
Generic

TONY JAMOUS

Westmead,Australia

Summary

Multi-disciplinary and award-winning Branding, CX, and Creative Leader with 15+ years of experience transforming ideas into brand experiences across environments, retail, and digital. Specializing in brand strategy, concept development, creative direction, and customer experience design. Proven impact in roles ranging from Creative Director to Brand & Experience Consultant, supporting sectors such as retail, property, architecture, and hospitality. Strength in delivering holistic branding for offices, restaurants, and public-facing spaces, combining visual storytelling with strategic marketing. Experienced across local and international markets, including Australia, the Middle East, and Asia, bringing a global perspective to branding and customer engagement.

Overview

27
27
years of professional experience

Work History

Senior Brand Manager / Environmental Branding Consultant

Fujitsu Australia
01.2022 - 08.2023
  • Led Fujitsu's first global brand relaunch in Australia with full environmental branding activation (retail, POS, trade show environments).
  • Strategically supported dealers and retail partners with localized signage, showroom concepts, and in-store brand messaging.
  • Developed print ads, POS systems, building signage, and creative brand elements for customer-facing environments.
  • Collaborated with channel and state managers to align CX with brand strategy.
  • Designed Fujitsu's global tradeshow stand and instore POS kits.
  • Rolled out brand guidelines for national store compliance.
  • Executed signage that improved customer navigation and brand consistency.

Brand & Experience Consultant (Freelance)

Any Shape Plastics
01.2016 - 01.2022
  • Designed full environmental branding solutions for offices, shopping centres, and hospitality venues.
  • Developed concepts and signage that integrated storytelling into physical spaces (e.g., shop fitting, thematic signage).
  • Provided branding consultation to architects and construction partners for visual communication across interior/exterior design.
  • Applied analytical and design thinking to increase visibility, engagement, and operational flow in physical retail environments.
  • Reduced operating costs by 50% through optimized signage production.
  • Introduced design solutions that enhanced spatial branding, improving customer experience.
  • Supported national retail expansion through scalable visual identity systems.

Marketing & Creative Director

Petra Equipment
01.2013 - 01.2016
  • Directed brand evolution for commercial kitchens and hospitality chains, including in-store branding and signage systems.
  • Led full marketing and creative department, managing campaigns, brand assets, and environment-specific branding across client locations.

Brand Manager

CTC Australia
01.2012 - 01.2013
  • Rebranded 50+ product lines and launched www.biglolly.com.au, building digital and physical brand alignment.
  • Collaborated with suppliers and retail clients (Big W, IGA) to launch in-store promotional materials and environmental brand elements.

Creative Director / Art Director

Various Agencies
01.1997 - 01.2007
  • Company Overview: (J. Walter Thompson, Future Plus, Different Media, Gulf Adcom, IGP Printing Press)
  • Led creative direction for full-scale branding projects across ATL, BTL campaigns, print, digital, TVC, and experiential activations.
  • Directed commercial photoshoots and TV advertisements from storyboard to post-production, collaborating with producers, cinematographers, stylists, and photographers to ensure concept integrity and brand alignment.
  • Mentored creative teams and supervised design workflows across multidisciplinary departments.
  • Delivered integrated branding campaigns for Mercedes-Benz, IKEA, KFC, Vodafone, and major hospitality brands.
  • Developed signage concepts and customer-facing messaging for hotels, restaurants, and retail.
  • (J. Walter Thompson, Future Plus, Different Media, Gulf Adcom, IGP Printing Press)
  • Awarded for Best Branding & TV Commercial Campaign.

Education

Diploma - Project Management

Online
03-2025

Bachelor of Arts -

Business Administration

Certicate in Augmented Reality Design -

Diploma in Adobe Software & Graphic Design -

Skills

  • Brand Strategy & Identity Systems
  • Environmental & Experiential Branding
  • Creative Direction (ATL/BTL/Omni-channel)
  • Customer Experience (CX) Mapping
  • Concept Development for Retail & Hospitality Spaces
  • Wayfinding & Signage Design Strategy
  • Brand Implementation in Built Environments
  • Storefront and Interior signage and messaging
  • Design Oversight & Art Direction
  • Marketing Campaign Strategy
  • Project Management (Retail Fit-outs & Trade Events)
  • Stakeholder & Vendor Management
  • Environmental branding
  • Signage design
  • Visual communication
  • Adobe Creative Suite
  • Capcut
  • Keynote
  • Client consultation
  • Creative thinking
  • Team collaboration
  • Product launch
  • Problem-solving aptitude
  • Digital marketing
  • Analytical thinking
  • Marketing strategy development
  • Business objective analysis
  • Problem-solving abilities
  • Social media strategy
  • Event planning
  • Develop campaigns
  • Brand ambassador partnerships
  • Client experience management
  • B2B sales
  • Market research
  • Relationship building
  • Promotion development
  • Customer relationship management
  • Consumer Behavior Understanding
  • Cross-functional collaboration
  • Budget development
  • Written communication
  • Excellent communication
  • Strategy development
  • Marketing campaigns
  • Team leadership
  • Promotional events
  • Direct marketing
  • Vendor relations
  • Strategic marketing
  • Competitor analysis
  • Communications strategy
  • B2C marketing
  • Campaign management
  • Content creation

Industry Collaborations

  • Mercedes-Benz
  • IKEA
  • Vodafone
  • JW Marriott
  • Woolworths
  • Big W
  • Caltex
  • Crown Plaza
  • KFC
  • Investment companies
  • Banks
  • Charity
  • Retail Architecture Firms
  • Construction & Shopfitting Companies

Education And Credentials

  • Project Mangement
  • Masters of Arts in Business Administration
  • Digital Marketing Professional Certificate
  • Certificate in Augmented Reality Design
  • Diploma in Adobe Software & Graphic Design

Core Capabilities

  • Brand Strategy & Identity Systems
  • Environmental & Experiential Branding
  • Creative Direction (ATL/BTL/Omni-channel)
  • Customer Experience (CX) Mapping
  • Awareness campaigns
  • Concept Development for Retail & Hospitality Spaces
  • Wayfinding & Signage Design Strategy
  • Brand Implementation in Built Environments
  • Storefront and Interior Messaging
  • Design Oversight & Art Direction
  • Marketing Campaign Strategy
  • Project Management (Retail Fit-outs & Trade Events)
  • Stakeholder & Vendor Management
  • Graphic Design

References

References available upon request.

Timeline

Senior Brand Manager / Environmental Branding Consultant

Fujitsu Australia
01.2022 - 08.2023

Brand & Experience Consultant (Freelance)

Any Shape Plastics
01.2016 - 01.2022

Marketing & Creative Director

Petra Equipment
01.2013 - 01.2016

Brand Manager

CTC Australia
01.2012 - 01.2013

Creative Director / Art Director

Various Agencies
01.1997 - 01.2007

Diploma - Project Management

Online

Bachelor of Arts -

Business Administration

Certicate in Augmented Reality Design -

Diploma in Adobe Software & Graphic Design -

TONY JAMOUS