Tony Matic

● Duties includes Interpreting parts diagrams via electronic parts catalogues or parts manuals

● Processing customer orders via phone, email & over the counter sales

● Organizing parts for workshop and field service technicians jobs

● Purchase and receipt goods from external suppliers to book against jobs

● Follow up back orders of goods Warehousing duties i.e picking, packing orders receipting goods in

● Outsourcing goods from suppliers

● Promoting current sales on offer.

● Working in conjunction with the salesman.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Interpret parts related enquires
• Collate and process orders from branches and dealers
• Submit and monitor status of orders to factories
• Reciepting and processing of incoming goods into the system
• General parts and customer service administration work

• Duties includes Interpreting parts diagrams via electronic parts catalogues or parts manuals
• Processing customer orders via phone, email & over the counter sales
• Organizing parts for workshop and field service technicians jobs
• Purchase and receipt goods from external suppliers to book against jobs
• Follow up back orders of goods Warehousing duties i.e picking, packing orders receipting goods in
• Outsourcing goods from suppliers
• Promoting current sales on offer.
• Working in conjunction with the salesman.

• Interpret parts diagram via electronic parts catalogues, parts manuals
• Recieve, process customer orders via phone, email and oever the counter sales
• Process daily cash sales
• Purchase and reciept incoming goods
• Work back counter for workshop technicians

• Assisting with setting up venues for events e.g Parramatta Football stadium
• Tracked usage of liqueur and shop supplies and placed orders to maintain inventory levels.
• Assisted serving behind the bar

• Performed troubleshooting and diagnostic procedures on the systems and components of forklifts
• Troubleshot and diagnosed issues with hydraulic, electrical and mechanical systems
• Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
• Focused on repairing Hire equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Performed troubleshooting and diagnostic procedures on the systems and components of forklifts
• Troubleshot and diagnosed issues with hydraulic, electrical and mechanical systems.
• Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
• Focused on repairing hire equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Supplying parts internally to workshop/field service technicians.
• Interpreting parts diagrams via electronic parts catalogues or parts manuals
• Processing customer orders via phone, email & over the counter sales
• Follow up back orders of goods Warehousing duties i.e picking, packing orders receipting goods in

• Duties include
• Performed troubleshooting and diagnostic procedures on the systems and components of forklifts and container handlers
• Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
• Troubleshot and diagnosed issues with Hydraulic, electrical and mechanical systems
• Focused on repairing hire equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all
• assist Our dealers throughout the Asia Pacific region with all parts interpreting enquiries
• Correct and update online parts catalogues
• Assist with ETA'S and backorders on products
• work with factories to assist service department on product needed
• Answering all general dealer enquiries swiftly
•