Tony Scriven
Wyee,NSW
Summary
An innovative professional with a strong track record of developing and implementing impactful policies, processes, SOPs, and method sheets. Skilled in assessing unique business requirements through collaborative communication and stakeholder engagement. Highly skilled at simplifying complex technical information to create accessible, efficient end-user processes.
Overview
23
23
years of professional experience
Work History
Quality Systems Specialist
Woolworths
Norwest, NSW
03.2023 - Current
- Maintained records of all Quality System activities including audit results, corrective actions, and process improvements.
- Conducted periodic reviews of existing Quality System elements to ensure continued compliance with applicable regulations.
- Development of training materials related to Quality Systems processes.
- Developed and implemented quality control processes to improve product reliability.
- Developed procedures for implementing process improvement initiatives within the Quality System.
- Record keeping and document control.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilise various software and tools to streamline processes and optimise performance.
- Conduct research and data analysis to support planning.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
Development Operations Manager
Woolworths
Norwest, NSW
02.2020 - 02.2023
- Research and data analysis.
- Supplier engagement and management.
- Fostered positive working relationships with in-store teams across multiple sites.
- Managed scheduling, training and inventory control.
- Ensured operational compliance with the company's food and quality control rules.
- Continuous improvement of processes and procedures.
- Ensured compliance with industry standards and best practices while developing operational procedures.
- Conducted regular audits and reviews to identify areas needing improvement.
- Provided leadership and mentoring to in-store team members.
- Produced SOPs, method sheets and manuals.
- Tracked operational reporting on project progress.
- Planned team workflows and promotional initiatives.
- Worked with cross-functional teams to achieve goals.
Operations Specialist
Woolworths
Norwest, NSW
03.2017 - 02.2020
Assistant Store Manager
Coles
Baulkham Hills, NSW
10.2014 - 03.2017
Centre Manager
AMF Bowling Centres
Castle Hill, NSW
09.2013 - 09.2013
Department Manager
Bunnings
Belrose, NSW
08.2012 - 08.2013
Franchisee and Manager
Hogs Breath Cafe
Richmond, NSW
09.2002 - 08.2012
Education
Develop HACCP Based Food Safety Plan -
Intertek SAI Global
01-2024
Writing Effective Policies And Procedures -
Centre For Continuing Education
01-2024
Assertive Communication And Conversation Skills -
Centre For Continuing Education
01-2024
Presenting And Communicating With Impact -
Centre For Continuous Education
01-2023
Business Reporting And Communications -
University of Sydney Business School
01-2003
Higher School Certificate -
Richmond High School
Richmond, NSW01-1996
Skills
- Process improvement
- Project management
- Document control
- Policy development and implementation
- Training & Development
- Regulatory compliance
- Risk assessment
Timeline
Quality Systems Specialist
Woolworths
03.2023 - Current
Development Operations Manager
Woolworths
02.2020 - 02.2023
Operations Specialist
Woolworths
03.2017 - 02.2020
Assistant Store Manager
Coles
10.2014 - 03.2017
Centre Manager
AMF Bowling Centres
09.2013 - 09.2013
Department Manager
Bunnings
08.2012 - 08.2013
Franchisee and Manager
Hogs Breath Cafe
09.2002 - 08.2012
Develop HACCP Based Food Safety Plan -
Intertek SAI Global
Writing Effective Policies And Procedures -
Centre For Continuing Education
Assertive Communication And Conversation Skills -
Centre For Continuing Education
Presenting And Communicating With Impact -
Centre For Continuous Education
Business Reporting And Communications -
University of Sydney Business School
Higher School Certificate -
Richmond High School
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