- Graphic Design
- Auto Repair/Restoration
- DIY and Home Improvement
- Working with my hands and fixing things
- Camping
Tony SLJUKA
Wollert,VIC
Summary
Outgoing and personable, with knack for building strong customer relationships and delivering excellent service. Adept at understanding consumer needs and proficient in inventory management and sales techniques. Committed to driving sales growth and ensuring positive shopping experience for all customers.
Overview
28
28
years of professional experience
Work History
Warehouse Coordinator /Auto Parts Delivery Driver
SMS Diesel Spares
07.2024 - Current
- Ensured accurate inventory records through diligent cycle counts and regular audits.
- Enhanced warehouse efficiency by implementing effective inventory management strategies and streamlining processes.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Providing timely delivery of diesel parts to customers throughout Melbourne while cultivating and maintaining strong, professional relationships.
Vehicle Delivery Coordinator
Motorserve
09.2022 - 07.2024
- Inspected vehicles for damage and accuracy against order documents.
- Maintained detailed records of all vehicles, utilising advanced database software systems for accurate reporting purposes.
- Regularly communicated with customers regarding vehicle updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Worked with vendors to schedule daily pickups and deliveries.
- Managed, transmitted and filed delivery paperwork.
- Ensured compliance with all transportation regulations, maintaining up-to-date knowledge of industry standards and best practices.
- Transporting vehicles to and from repair locations.
- Conducting car battery inspections and installation of new batteries where required.
Business Owner
134 L’Amour Hair and Beauty
01.2015 - 08.2022
- Oversee all marketing activities, including social media management and store promotions.
- Oversee and handle purchasing, accounts, and invoices.
- Schedule appointments and communicate with clients in a salon setting.
- Cleaning, restocking supplies, and managing daily operations of the salon.
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Enhanced company profitability by reducing overhead costs and negotiating favourable contracts with suppliers.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Sales Consultant
Harley Heaven Motorcycles
02.2012 - 01.2015
- Consistently achieved or exceeded monthly sales targets through strategic planning and effective closing techniques.
- Delivered exceptional customer service, offering expert guidance to ensure customer satisfaction and loyalty.
- Leveraged in-depth knowledge of bikes and accessories to recommend tailored solutions for diverse customer needs.
- Accurately completed and processed sales transactions, maintaining efficiency and attention to detail.
- Provided comprehensive after-sales support and personalised advice, fostering repeat business and long-term client relationships.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales Consultant
Audio Sales & Spare Parts JB Hi FI
08.2009 - 02.2012
- Delivered exceptional customer service by leveraging advanced product knowledge to address customer needs effectively.
- Processed cash and credit transactions efficiently in a fast-paced retail environment.
- Coordinated the unloading and organization of incoming stock shipments, ensuring accuracy and timeliness.
- Ensured a clean, organized, and visually appealing store environment to enhance the customer shopping experience.
- Maintained up-to-date knowledge of audio equipment and emerging technical advancements to provide informed recommendations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
Customer Service & Sales
Autobarn
04.2005 - 08.2009
- Provide exceptional customer service and support for a diverse range of automotive products.
- Handle cash transactions and efficiently process customer sales.
- Develop and maintain comprehensive knowledge of automotive spare parts and accessories.
- Conduct car audio sales and perform professional installations.
- Manage stocktake activities and ensure effective merchandising practices.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
Retail Sales Consultant
Car Audio, Hi FI, Sales JB Hi FI
01.1997 - 04.2005
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maximised sales revenue through personalised recommendations and upselling techniques.
- Conducted regular product demonstrations, increasing interest in featured items.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Conducted routine inventory audits to maintain accurate stock levels and minimise discrepancies.
- Managed stock ordering and implemented effective merchandising strategies to optimise product presentation and sales.
Education
Diploma of Visual Arts -
Northern Metropolitan Institute of Technology (NMIT)
1998
Victorian Certificate of Education (VCE) - undefined
Peter Lalor Secondary College
1995
Skills
- Extensive experience in designing and fabricating custom audio enclosures
- Proven expertise in car audio installation, maintenance, and repair
- Strong knowledge of automotive and motorcycle spare parts
- Skilled in automotive and motorcycle restoration projects
- Proficient in shipping and receiving operations
- Experienced in stock control and inventory management
- Excellent customer service skills with a strong ability to resolve issues effectively
- Adaptable and flexible with a strong work ethic and commitment to excellence
- Ability to perform well under pressure, both independently and within a team environment
Technical Skills:
Personal Qualities:
Languages
Interests
Timeline
Warehouse Coordinator /Auto Parts Delivery Driver
SMS Diesel Spares
07.2024 - Current
Vehicle Delivery Coordinator
Motorserve
09.2022 - 07.2024
Business Owner
134 L’Amour Hair and Beauty
01.2015 - 08.2022
Sales Consultant
Harley Heaven Motorcycles
02.2012 - 01.2015
Sales Consultant
Audio Sales & Spare Parts JB Hi FI
08.2009 - 02.2012
Customer Service & Sales
Autobarn
04.2005 - 08.2009
Retail Sales Consultant
Car Audio, Hi FI, Sales JB Hi FI
01.1997 - 04.2005
Victorian Certificate of Education (VCE) - undefined
Peter Lalor Secondary College
Diploma of Visual Arts -
Northern Metropolitan Institute of Technology (NMIT)
Similar Profiles
Joan OrtizJoan Ortiz
Diesel Engine Reconditioner. at SMS Diesel SparesDiesel Engine Reconditioner. at SMS Diesel Spares
MARK TULAYMARK TULAY
Parts Coordinator at SMS Diesel Spares Pty LtdParts Coordinator at SMS Diesel Spares Pty Ltd
DEBAPRIYO BHAKATDEBAPRIYO BHAKAT
Senior Manager - Workshop QA at SMS India Private Limited (SMS group GmbH)Senior Manager - Workshop QA at SMS India Private Limited (SMS group GmbH)