Tony Spencer
Old Bar,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
37
37
years of professional experience
Work History
Labourer
Wingham Beef Exports
07.2018 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Australia Post
Contractor
06.2005 - 04.2018
- Sorted mail according to size, shape and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Planned routes and service updates to improve customer satisfaction.
- Proven ability to learn quickly and adapt to new situations.
Duty Manager
Taree RSL
08.1986 - 06.2005
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Education
Year 10 Equivalent
Forster High
Forster11.1978
Skills
- Self-Motivated
- Cash Register Operations
- Merchandise Sales
- Customer Satisfaction
- Work Task Prioritisation
- Training and Development
- Multitasking Abilities
- Good Telephone Etiquette
Timeline
Labourer
Wingham Beef Exports
07.2018 - 09.2023
Australia Post
Contractor
06.2005 - 04.2018
Duty Manager
Taree RSL
08.1986 - 06.2005
Year 10 Equivalent
Forster High
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