Tony Truong
Brisbane,QLD
Summary
Demonstrated ability to enhance team efficiency and order accuracy through meticulous attention to detail and active listening. Fluent in English and Vietnamese, adept at fostering client relationships.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Professional, experienced operator with strong focus on safety and efficiency. Skilled in operating and maintaining elevator systems, ensuring smooth and reliable service. Team collaborator known for adaptability and delivering results in dynamic environments. Reliable and responsive to changing needs, with commitment to providing exceptional service.
Overview
6
6
years of professional experience
Work History
Coles Warehouse Distribution Centre
Labourpower Recruitment Services
04.2022 - 10.2024
- Ensured compliance with industry regulations and company policies through diligent oversight of all warehouse activities.
- Worked fast to meet assigned daily picking quotas.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Hilton Foods Machine Operator
AWX Labour Hire
01.2021 - 05.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Precast Concrete Fabricator
Precast Concrete
06.2020 - 12.2020
- Assisted in maintaining a safe work environment through adherence to safety protocols and proper equipment usage.
- Reduced material waste through careful planning and precise measurements during the fabrication process.
- Adapted quickly to changes in project scope or requirements, reorganizing workload efficiently while maintaining high-quality standards.
- Installed rebar and moulded expansion joints and edges for concrete projects.
Solar Sales Consultant
Solar Energy Brisbane
02.2019 - 08.2019
- Developed strong customer relationships through consistent communication and attentive service, resulting in repeat business.
- Developed strategic and tactical sales plans to structure new statewide initiatives, growing market.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Delivered high-quality customer service, resolving issues promptly and professionally.
- Developed strong relationships with clients, providing excellent customer service and support.
Education
High School Diploma -
Forest Lake High School
Forest Lake QLD12-2018
Certificate III Food & Process -
TAFE QLD
QLD05-2018
Skills
- Customer service
- Active listening
- Problem solving
- Team Player
- Attention to detail
- Willingness to learn
- Positive attitude
- FLUENT IN (English & Vietnamese)
Timeline
Coles Warehouse Distribution Centre
Labourpower Recruitment Services
04.2022 - 10.2024
Hilton Foods Machine Operator
AWX Labour Hire
01.2021 - 05.2022
Precast Concrete Fabricator
Precast Concrete
06.2020 - 12.2020
Solar Sales Consultant
Solar Energy Brisbane
02.2019 - 08.2019
High School Diploma -
Forest Lake High School
Certificate III Food & Process -
TAFE QLD
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