Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Tony Truong

Melbourne

Summary

Dynamic and dedicated professional with a strong background in customer service and problem-solving, honed at Tatts Lotto. Proven ability to enhance customer satisfaction through effective communication and efficient task management. Fluent in Vietnamese, with a commitment to learning and adapting in fast-paced environments. Skilled in cash handling and maintaining a safe, organized workspace.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Worker

Tatts Lotto
11.2024 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Team Member

Subway
07.2022 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing in proper cardboard receptacles.
  • Assisted in the onboarding of new team members by providing guidance, and support
  • Operated register to process payments and collect cash payment

Team Member

Laksa Hut
06.2023 - 11.2023
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained clean and orderly store environment

Education

Bachelor of Engineering - Engineering

RMIT University
Melbourne, VIC
07-2029

Skills

  • Customer service
  • Problem-solving
  • Cash handling
  • Following instructions
  • FLUENT IN Vietnamese
  • Willingness to learn

Certification

  • RSA
  • Working with children check
  • DoFoodSafely
  • Safe food handling

Interests

  • Cooking
  • DIY and Home Improvement
  • Guitar
  • Gym
  • Martial Arts
  • Video Gaming
  • Designing and Printing 3D Models

Timeline

Worker

Tatts Lotto
11.2024 - Current

Team Member

Laksa Hut
06.2023 - 11.2023

Team Member

Subway
07.2022 - 04.2024

Bachelor of Engineering - Engineering

RMIT University

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Tony Truong