Toral Patel
Austral,NSW
Summary
Experienced and versatile professional with over 30 years in diverse industries, ranging from warehouse operations and retail to self-employment and restaurant management. Originally from Auckland, New Zealand, I relocated to Sydney, Australia with my family to pursue greater opportunities and a brighter future. My extensive background equips me with a wealth of practical knowledge, strong adaptability, and a proven track record of success across multiple sectors. I am passionate about bringing dedication, resilience, and a hands-on approach to every role I undertake.
Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Restaurant Manager
Roops Vegetarian Takeaways Ltd
02.2015 - 10.2024
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reconciled cash and credit card transactions to maintain accurate records.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Self Employed/Business Owner
Meticulous Maids
04.2009 - 01.2015
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
Warhouse Worker
MDG - Music Distribution Group
06.2003 - 05.2005
- Loaded, unloaded, and moved material to and from storage and production areas.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Pick and Pack orders from a printed picking list/invoices, in preparation for despatch to retail outlets.
Checkout Operator
Pack'n Save
01.1998 - 04.2001
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Mount Roskill Grammer School
Mt Roskill, Auckland, NZ01-1995
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Customer service
- Problem-solving
- Collaboration and teamwork
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Limited Working
References
Available upon request
Timeline
Restaurant Manager
Roops Vegetarian Takeaways Ltd
02.2015 - 10.2024
Self Employed/Business Owner
Meticulous Maids
04.2009 - 01.2015
Warhouse Worker
MDG - Music Distribution Group
06.2003 - 05.2005
Checkout Operator
Pack'n Save
01.1998 - 04.2001
High School Diploma -
Mount Roskill Grammer School
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