Torey Bernamoff
Melbourne,VIC
Summary
A driven professional with experience in client facing roles requiring high-level, bespoke solutions. Proficient in developing strong relationships both internal and external and excellent communication skills. A solution-oriented mindset and a constant focus on delivering timely outcomes, with proven client and internal satisfaction.
Overview
6
6
years of professional experience
Work History
Client Executive
Gallagher Insurance
03.2024 - Current
- Enhanced client relationships by clearly identifying needs and providing tailored solutions
- A focus on higher worth customers, resolved problems in a timely manner to maintain relationships and increase retention
- Consistently exceeded internal KPIs and increased profitability through effective sales execution and product upselling
Client Service Officer
Gallagher Insurance
07.2023 - 03.2024
- Frequently exceeding sales targets, resulting in recognition as a top-performing Client Service Officer
- Developed strong relationships with clients, fostering trust and loyalty through timely communication and outcomes
- Worked synergistically within the team to service clients and known for exceptional problem-solving abilities
Sales Associate
Star Fitness 24/7
03.2022 - 07.2023
- Consistently exceeded monthly sales expectations, resulting in above target increases of up to 42%
- Worked collaboratively in a team environment and individually to enhance the customer experience
Crew Trainer
McDonald's
11.2018 - 07.2022
- Responsible for team coordination during peak influxes in a high speed and stress environment
- Trained new employees in customer service, performance requirements and encouraged insightful thinking to aid learning
Education
Bachelor of Commerce - Accounting And Finance
Monash University
Clayton, VIC07-2023
VCE -
Mentone Grammar
Mentone, VIC11-2019
Skills
- Account management
- Adaptability
- Teamwork and collaboration
- Problem-solving
- Effective communication
- Client relationship management
Awards
Mentone Grammar - Award for Outstanding VCE Results
- Awarded to those with excellent ATAR scores 95+
Timeline
Client Executive
Gallagher Insurance
03.2024 - Current
Client Service Officer
Gallagher Insurance
07.2023 - 03.2024
Sales Associate
Star Fitness 24/7
03.2022 - 07.2023
Crew Trainer
McDonald's
11.2018 - 07.2022
Bachelor of Commerce - Accounting And Finance
Monash University
VCE -
Mentone Grammar
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